Overall a very good value...

Liked: The property was well located in a neighborhood with lots of restaurants to choose from.The hotel restaurant was quite good and the prices were reasonable. The staff was friendly. The decor was very dated but very clean.
Disliked: The bathtub was very old and the finish was peeling.The bed and the pillows were too hard for my taste but they bedding and towels were very clean and fresh.

Good but could be better

Liked: The zone
Disliked: It looks old like 80s 90s property

Exceptional

Great staff, kind and generous

Liked: Staff was excellent
Disliked: Location was not very convenient if you want to visit the city center by foot

Exceptional

Bad

Liked: The location: close to my office.
Disliked: I recently stayed at your hotel for two weeks on a workation, and unfortunately, my experience was far from pleasant. Coming from Europe, where 4-star hotels maintain a certain standard, I found the condition of this hotel in Beverly disappointing. Everything feels super old, and the rooms lacked basic amenities you would expect, like a fridge, kettle, or even tea. There was just a bottle of water. The bathtub was filthy, and I had to change rooms once because the water was brown and dirty. At times, there was no water in the mornings at all. The noise isolation is non-existent; I was constantly disturbed by loud music, people shouting, and planes throughout the night, making it impossible to sleep.The condition of the hotel is concerning: mold covered the windows in all the rooms I stayed in, and the hairdryer seemed to be from 50 years ago and barely worked. The lamp in the bathroom was flickering, and there was a bad smell in the closet. After using the laundry service, some of my clothes came back smelling stale, while others had a strange smell. It was inconsistent and unpleasant.Additionally, the food at the hotel restaurant was underwhelming. I wouldn't recommend ordering anything that isn’t Mexican, as I found the quality of other dishes quite disappointing. Overall, my stay was uncomfortable, and I would advise others to consider Airbnb or a different hotel.

Exceptional

Good

Passable