Hotel Beverly Terrace, Beverly Hills

Great stay; fun show.

Liked: Close to venue; clean; good service; good restaraunt.
Disliked: A bit musty.

Quaint and nice atmosphere; nice little courtyard; just a little cramped but was alone so not so bad.

Liked: A band member, his wife and myself enjoyed dinner before the show.

Pleasant

Very good

It was ok for one...

Liked: Not much
Disliked: No main lights in the bedroom, only side lamps, aircon not working on the bedroom, the coffee machine was not working properly and it wasn’t as close to anything as it seemed.

Lovely hotel but poor customer...

Liked: The property itself is lovely and with an amazing location at an affordable price.
Disliked: I booked 3 rooms for a group. As a result I received a barrage of messages via booking.com, SMS and email insisting that guests must each verify their identity but with no contextualising information about who had already done so. When I got to the hotel, the staff was completely disinterested in helping me and instead told me to refer to my emails. While the property itself was really nice I would likely avoid staying at a Sonder hotel again due to the poor customer service.

Great place to stay in...

Liked: Staff were all very friendly and helpful. Location was excellent for our purposes.
Disliked: Lack of power outlets. Bathroom has no fan.

Exceptional

Great Beverly Hills stay

Liked: Excellent safe location. 30 minute walk from Rodeo Drive and right opposite The Troubadour for some music and history. Smooth check in process and reasonably priced valet parking. Big comfy bed and powerful shower.
Disliked: Room had a slightly weird smell upon arrival and floors weren’t spotless plus restaurant didn’t seem interested in helping provide some ice despite hotel staff saying they would be very accommodating!

Digital Nightmare

Liked: The location was good and the room was clean. We had access to cold water and the amenties cabinet for more towels.
Disliked: The reception process is horrid. I was pre charged even though it was supposed to be paid in the hotel. I was sent messages constantly via sms, email and in booking about providing information about myself months before the trip. Upon arrival, even with the receptionist there I was forced to link my google account to the hotel chain. Then the receptionist ignored us for 20 minutes without even acknolwedging we were there.To add hurt to insult, they took a 150$ deposit per night from my credit card without mentioning it which I have yet to have released. So I am never going to return there but if you dont mind technical neuances, its a good place.