Hotel Best Osuna Guest Reviews
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4.4 miles from Madrid centre |
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Cansu Mon, 17 February 2025
Exceptional
Christina Thu, 13 February 2025
Superb
Liked: The shuttle was very convenient and the front desk staff was very nice. The location is a bit isolated but there are restaurants and some shops (like grocery and a bakery) a few blocks away. It's a great place to stay if you want to be close to the airport.
Disliked: Our room overlooked a school right across the street so opening a window for fresh air meant it was very loud whenever the children were outside. If this noise would bother you, request a room that faces into the property.
Albina Sat, 8 February 2025
Good
Nitesh Fri, 7 February 2025
Poor
Liked: I dont know
Disliked: I dont know
Davyd Sun, 2 February 2025
Not good
Liked: Hotel tem camas boas, área de lazer
Disliked: I had a really unpleasant experience at the hotel. I noticed the minibar in my room wasn’t cooling properly, so I called reception to ask for some ice. They told me to go to the bar to get it. When I got there, the guy in charge said there was no ice. I pointed at a bucket full of ice cubes and asked if I could have just three. He said it would cost me 2 euros. I started complaining because he literally made up a price that wasn’t even on the menu. In the end, he gave me only two ice cubes and said that was all I could get. I went back to reception to complain, and the staff there just said it wasn’t their problem and told me to sort it out at the bar.
Muammer Thu, 30 January 2025
Exceptional
Liked: The breakfast was perfect. It had everything from freshly squeezed orange juice to all the bakeries and fruits. It’s very close to the airport and the shuttle was wonderful for us.
Tejonita Mon, 27 January 2025
Good stopover hotel
Liked: Nice hotel, friendly and helpful reception staff. Good stopover hotel for a few hours rest between flights. Clean and comfortable.
Disliked: We used the hotel for a few long hours between flights. The hotel was booked as it has a free shuttle and the hotel shuttle times are stated on the booking if you look CAREFULLY but I missed the information so NOT the hotels fault. This Shuttle timetable is the following: MONDAY to SUNDAY: From 07:30 to 14:00 hrs and from 16:00 to 19:00 However normally I have found that shuttles operate continually during the day and late into the evening - we arrived at 3pm and left at 8pm so no shuttle available.
Mirian Mon, 27 January 2025
Good quality
Liked: Close to the airport. Helpful and friendly staff.
Bruno Thu, 23 January 2025
For 250€ per night it...
Delkhaz Wed, 22 January 2025
Disappointing