Hotel Berna Guest Reviews
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Write a review
Rr Wed, 12 February 2025
Excellent location and spacious room
Liked: Spacious room.Excellent locationGood service.
Disliked: Vegan options in breakfast were limited
Mariia Tue, 11 February 2025
Very good
Liked: Good breakfast Very clean
Disliked: Facilities are way too old
Nikolaos Tue, 11 February 2025
Superb
Fatima Mon, 10 February 2025
Exceptional
Nikola Sun, 9 February 2025
Very good
Paulo Sat, 8 February 2025
It has a good location,...
Liked: It has a very good location, very close to Milano Centrale and the Metro (lines M2 and M3). The breakfast and breakfast staff are very good!
Disliked: First of all, the website and Booking site said the mini fridge would be refilled everyday and that didn’t happen (they just put more still water, not soda, juices, as said in the listing), also the mini fridge didn’t work at all, everything was always hot, we checked if it was plugged, but still didn’t work. The city tax that appeared for me in the booking was 60€ and I was charged 84€(I have the receipt and prints of the booking) when I asked the staff, they just responded that I had to pay it. The front desk staff is not friendly at all, they don’t respond when you say “hi”, “ciao”, “good morning”, “buon giorno”, etc.If you liked this hotel I would suggest getting another in the same street (there are hundreds).
Mayssa Thu, 6 February 2025
Exceptional
Melike Tue, 4 February 2025
Exceptional
Liked: Staff is amazing
Lina Tue, 4 February 2025
Very good
Helen Mon, 3 February 2025
Exceptional