Hotel air conditioning unit way too loud. Bar service and staff exceptional. Staff at hotel lobby should have some kind of uniform, not plain clothes.

Exactly what we wanted. Staggering distance from the Commodore! Clean and comfortable.

Liked: Nice staff. Clean hotel.
Disliked: Key cards were annoying. Had to go to front desk several times to get them fixed.

All and all it was a lousy experience and I would like my money back .

Disliked: The room was very small; the sheets were clean but the bedding smelled stale; the elevator was out of order when we came back from Cirque du Soleil. I am 73 years old with knee problem and I had to walk 5 flights of stairs to get back to our room; the staff at the front desk were rude and indifferent - I asked if they had a service elevator and they said there was no service elevator, and told us that since it was not an emergency the elevator would probably not be fixed for 3 or 4 more hours, and had no way of helping me out. So I struggled up 5 flights of stairs. The breakfast was lukewam. The $139 room ended up costing close to $190. They did not tell us on arrival that parking was $18 - another lovely surprise.

Liked: Great, clean place to stay.

Sleepless night in Vancouver

Liked: Poor lightingI had no sleep as there was a loud vibrating noise outside our room that started at 10.30pm and lasted all night. The staff however were lovely and hopefully this will be fixed and the next person won’t have the same problem

Sweet spot to stay, not...

Liked: Great little spot, retro chic decor in an exceptional location! Easy walking or Uber access to all the downtown spots. Lots of great food options close by, which was great because the only dislike we had while staying here was the breakfast option. The posters were definitely misleading by claiming the breakfast was "sumptuous". We were disappointed with the spread that was definitely not sumptuous nor delicious in any way. Soggy, mushy tater tots trying to be hashbrowns. Rubbery scrambled eggs. Sweating, curled up cheese and salami. Unripened fruits. Shriveled up, overcooked sausages. The yogurt cups were decent, but that was thanks to Yoplait. Other than that, we would definitely stay here again. Staff were helpful. Bed was really comfy and the shower with the Skoah products definitely made up for the awful breakfast. We would highly recommend taking a 5 minute walk to Brunch Vancouver for one of the best brunches we had during our short stay. The Netflix streaming option was also nice after a long day out and about. Overall this spot is a 10/10 for comfort, cleanliness, value and location.

Good

Liked: Very friendly staff, good location
Disliked: We had housekeeping opening the door twice when we were inside the room (they knocked quickly and opened. One time, I asked to wait and she opened anyway).Our room had a very loud noise, I think from the bottom room heating system. It made the floor shake. We asked someone to come check, they said someone would come in half an hour, we waited for almost an hour and no one came, so we had to leave.Something that bothered me a lot is that there's no main light in the bed area, only side lamps, so by night the light was not good.

Good

Liked: Very clean, good maid service
Disliked: I stayed 1 night before in this hotel and this is why I re-booked again for an extra couple of nights later in my trip because the bar staff were great and the chef was very accomodating, however this time the welcome drink usually offered in the bar was just a can of soda as the bar had closed early and is also closed every Monday & Tuesday which had I been aware that the bar and restaurant attached were not open I would not have booked this location again, usually they offer 20% Discount on any food purchased in the restaurant, which when I overheard someone complaining that they hadn't received the discount, I checked my bill and I also had not received the promised discount and so had to request to be refunded and charged again.

Very good

Liked: Great location, very central to everything
Disliked: Room didn’t have a lot of space

Superb

Great stay - partying in...

Liked: Great location and loved the complementary drinks at the bar and that they provide things upon request like toothpaste, combs, etc if you forgot them. Prime location if you want to be close to the Granville street/downtown experience. Recognizing that hotels are obscenely priced in Vancouver, I feel like we got a good deal and great experience to go along with it.
Disliked: Nothing coming to mind

Superb

Liked: We had a double queen room our first stay on march 13. Good size and clean! Bathrooms were excellent and i liked the complimentary body wash and it’s minty goodness! Will def stay again when we return.
Disliked: Honestly, not too much!

It was acceptable with this...

Liked: It’s pretty close to Vancouver central station. Room is clean. Staffs are helpful and friendly.
Disliked: The pillows smell old/funky but the sheets are all clean. The area around is with lots of sketchy people. I can hear the elevator and something running under the walls clearly.