Hotel air conditioning unit way too loud. Bar service and staff exceptional. Staff at hotel lobby should have some kind of uniform, not plain clothes.

Exactly what we wanted. Staggering distance from the Commodore! Clean and comfortable.

Liked: Nice staff. Clean hotel.
Disliked: Key cards were annoying. Had to go to front desk several times to get them fixed.

All and all it was a lousy experience and I would like my money back .

Disliked: The room was very small; the sheets were clean but the bedding smelled stale; the elevator was out of order when we came back from Cirque du Soleil. I am 73 years old with knee problem and I had to walk 5 flights of stairs to get back to our room; the staff at the front desk were rude and indifferent - I asked if they had a service elevator and they said there was no service elevator, and told us that since it was not an emergency the elevator would probably not be fixed for 3 or 4 more hours, and had no way of helping me out. So I struggled up 5 flights of stairs. The breakfast was lukewam. The $139 room ended up costing close to $190. They did not tell us on arrival that parking was $18 - another lovely surprise.

Liked: Great, clean place to stay.

Fun girls night out in...

Liked: Very aesthetically pleasing. Comfy bed, great location, super helpful staff.
Disliked: N/A

Exceptional

Safe, convenient and comfortable

Liked: Such a convenient location to stay and explore downtown. Staff were wonderful and upgraded us to a corner king which was quite spacious and the beds were comfortable. Would also recommend the connecting restaurant for drinks and food!
Disliked: The soundproofing was not the best and we were woken up by neighbouring rooms talking and housekeeping in the hallways but otherwise no issues! Would definitely stay here again.

Exceptional

Very good

Good

Exceptional

Liked: Fantastic location, friendly staff and safe & easy bag storage. Room and bathroom were both very clean and comfortable. Staff very accommodating and helpful.

Exceptional

Exceeded our expectations. Great location...

Liked: Very clean. Room was cofortable and the decor was very cool. Location was fantatstic, right in the middle of everything but still quiet.