Great location…swanky suite..but not worth...

Liked: Location is great. Suite was large and well laid out.
Disliked: AC was so noisy I could not sleep w.o shutting it off. Then room was to warm. Bed was not comfortable…way to firm…great for heavy people but not regular weight people. No instructions for auto blinds….it took lots of time to figure it all out. Warhol art was not very interesting….room did not feel like a Warhol suite. Espresso machine had only one reg and one decaf coffee pods….and only two sugars and two creams. I guess they assumed only one person drinks reg and the other must drink decaf. When I bought this up with the manager on floor 39..they delivered about 40 pods in a plastic bag and left it on the counter..very rude display from staff. I also pointed out that there was no ice….so they left a clear plastic bag full of ice in the bar sink….again…what was that about…all they had to do if fill the ice bucket. TV did not work first night. Only two towels in a huge suite with jacuzzi tub…and only one hand towel between the sinks….with only one towel ring….as if this is only a suite for one person. The bath towels were like sand paper, old, and frayed at the ends…. Why have Netflix displayed on the TV if it requires a subscription…at this level of suite it should be included….

Excellent Service

Liked: Excellent Service From Gabriella, and the two young ladies at breakfast. The room Service ladies are very honest they do not touch your personal device but they do an excellent job by cleaning. The Valet boys were also excellent. The rooms are baby and toddler friendly. Keep up the great job.f

Good

Liked: The room view was amazing
Disliked: I did not enjoy the daily $42 charge, it was not necessary. I would have also liked for breakfast to be included.

Exceptional

Amazing. Will be back

Liked: Absolutely beautiful. Great views
Disliked: There was no gift shop convenient stores to buy stuff

A wonderful stay and I...

Liked: Amazing property and exceptional service…

Very poor

Very good

Liked: Very modern and quite comfortable.
Disliked: There are some auxiliary fees that could have been better explained.

Very good

Liked: Very modern and quite comfortable.
Disliked: There are some auxiliary fees that could have been better explained.