Pleasant

A great central hotel, with...

Liked: Fantastic central location, within easy walking distance of all main attractions. The staff were so helpful and provided us with a map and suggestions of places to go as well as recommended a good Belgian waffle shop. Even though we arrived early and our room wasn't ready, they suggested we leave our bags in their storage room, allowing us to wander around the city without having to carry our luggage. They were really kind and helpful. A great place to stay!

Very good

Bad

Liked: Location in centre of city . Not secure room . Key old model
Disliked: Room booked automatically he will cancel. Without reason. He said lots of scams. Then why am booking. No facilities in room. Breakfast only name two Crossent bun 1 butter 8 Euro.

Very good

Liked: Overall the rooms were comfortable and clean. Staff were friendly. Location great. Was quite warm in the room so would have liked cooling. Having somewhere to sit and eat our food would have been nice but we weren't allowed to eat in the breakfast area.

Disappointing

Liked: Flexible checkin times, friendly staff
Disliked: Very noisy, we were woken up by shouting people a couple of times, also because there is just one thin door between the beds and the corridor. Dated rooms, not too clean. Combination of a super soft mattress and rock hard pillows.

Good location. Polite staff.

Liked: The location is close to the metro station. The Grand Palace is 10-15 minutes on foot. The receptionist is polite and kind.
Disliked: The noise coming from the people on the street. The toilet seat needs to be cleaned. Ours had pee stains under and had to wipe it. A complimentary water bottle for the guests would be good.

Everything was great !

Liked: The stuff was very helpful, polite and friendly. The room was really clean, and for one person it wasn’t big but it was cute and enough. Only the tv was placed in a weird place. I also really liked the location near the metro and you can also walk to the streets full of shops. The only thing is maybe for the price it could provide some more things in the room like a hairdryer etc

Great, see you again soon!

Liked: Staff wonderfully helpful and friendly as ever.