Liked: Friendly, attentive staff; awesome happy hour cocktails in the first floor restaurant and maybe the best 'not in my own home' bed ever.
Disliked: Additional parking fee.

Superb

Wonderful small hotel in the...

Liked: The staff was very friendly and were open to trying to support any request we had if they were able. While this isn't a full service hotel, the staff is very friendly and empowered to help guests.
Disliked: House cleaning wasn't complete. They only made one of our beds and hung up the floor mat in the bathroom, they didn't provide or refresh new towels or tidy.

Very good

Liked: Light up mirror did not work. Was fixed but caused a delay in my plans

Exceptional

Very comfortable boutique hotel.

Liked: Have stayed several times in the past. Nice Hotel, good location, very comfortable.Health club if you want to use it.
Disliked: They used to have pastries in the morning along with coffee in the lobby-now only coffee. The parking lot is an extra charge of $25 a night.

Overpriced, Unprofessional, Unhospitable

Liked: Room was dirty upon check-in. No sheets on the bed, shower and bathroom still had previous occupant towels on the floor and detritus throughout the room. Room hadn’t been cleaned at all. Yet they gave me a key to check-in. Check-in time was 4pm. I arrived at 4pm. Not an early check-in at all. No room service although dinner from the restaurant on the first floor is advertised as able to be delivered to the room. No true. The restaurant didn’t answer the phone and ignored me when I showed up to order. They claimed they were understaffed due to the Farmer’s market street shut-down. Food took a long time to be prepared but the restaurant was half empty. Arrival to the hotel by taxi was impossible on a Sunday because of Farmer’s Market. I was dropped off 2 blocks away and had to walk with luggage. There was late communication about this. They communicated about the Farmer’s market street shut-down a day later, when I was checking out. Great location if you want to be in Ballard which is a nice neighborhood. The hotel itself is not at all on par for business travelers or anyone who wants a clean room on arrival and basic services. Management was unapologetic about the dirty room they checked me into. It seemed they were exasperated which to me indicates competency issues and apathy.
Disliked: Uncleaned Room Unapologetic StaffNo restaurant service as advertised Spa receptionist had no knowledge of products on display as promotion in the spa. This is basically an unprofessionally run hotel. Although the bones of the building are lovely.

Exceptional

So much fun,

Liked: Perfect location, great gym next door, Sunday market going on.
Disliked: Nothing

Exceptional

Liked: Excellent location, cute hotel with a great vibe. Came with complementary passes to the athletic club next door. Wish we’d brought our swim suits for their awesome hot tub and pool!