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Hotel Bajo el Volcan eeee
Hotel Bajo el Volcan, Humboldt 19, Cuernavaca
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3.9
HOTEL RATING: 
GOOD
3.9 out of 5 (52 Ratings)
3.1 miles from Cuernavaca centre
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Hotel Description
This hotel is located in central Cuernavaca just 1969 feet from the city's cathedral and main square. It offers an outdoor pool and rooms with cable TV and a private bathroom. Hotel Bajo el Volcán's restaurant serves a daily Continental breakfast in the large bright dining room. Hotel Bajo el Volcán is the place where Malcolm Lowry wrote his famous novel Under the Volcano. It is under 5 minutes' walk from Casa Cortés and you can drive to General Mariano Matamoros Airport in 20 minutes.

Check-in time: 12:00   Check-out time: 13:30
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
j
Free Parking
u
Swimming Pool
E
Fitness Center
w
Non Smoking
q
Accessible
x
Free Breakfast
A
Business Center
B
Airport Shuttle
r
Pets Allowed
Other Amenities
` Free Parking
` Swimming Pool
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Bar
` 24-Hour Front Desk
` Trouser press
` Snack bar
` Private check-in/check-out
` On-site parking
` outdoor pool
` 24-hour security
` Accessible parking
` Concierge services
` Family Rooms
` Free Wi-Fi
` Restaurant(s)
` Sun Deck
` Daily Housekeeping
` Non-Smoking Rooms Available
` Outdoor furniture
` Sun loungers or beach chairs
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` Process in place to check health of guests
` First aid kit available
` Cashless payment available
` Linens, towels and laundry washed in accordance with local authority guidelines
` Hand sanitizer in guest accommodation and key areas
` All plates, cutlery, glasses and other tableware have been sanitized
` Access to health care professionals
` Free face masks
` Contactless check-in/out
` Audible alarm
` balcony/terrace
` CCTV security in common areas
` Daily disinfection
` Facilities for disabled guests available
` Ironing amenities
` Luggage storage & lockers
` Non-smoking property
` Restaurant (special diets available)
` Tour services
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Professional cleaning services
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Hotel Bajo el Volcan Guest Reviews

Overall Average Score: 
Good (3.9 out of 5)

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5

Exceptional - 5.0 out of 5

Gabriel Mon, 4 November 2024

Exceptional

Liked: really good, the personnel were really helpful and attentive. They went above and beyond helping navigate through the city and covering all my needs.

4

Very Good - 4.0 out of 5

Rolando Wed, 17 July 2024

Enjoyed stay greatly

Liked: Excellent location. Good breakfast. Friendly staff. Very economical.
Disliked: No hot water.

5

Exceptional - 5.0 out of 5

Ana Mon, 20 May 2024

Exceptional

Liked: Excellent
Disliked: None

5

Exceptional - 5.0 out of 5

Giedre Sat, 30 March 2024

Exceptional

4.5

Wonderful - 4.5 out of 5

Andrew Tue, 12 March 2024

A great place to stay...

Liked: This was the second time I stayed at the hotel. As before, the service was professional and extremely friendly. I really like the pool area to relax. The hotel is very quiet and a 10 mins walk from the down town area. I will stay again.
Disliked: Nothing. Everything was great. No comment.

4

Very Good - 4.0 out of 5

Minerva Mon, 4 March 2024

Pretty much good, e excellent...

Liked: Location, close to restaurants
Disliked: No air conditioningNo screens on windows

4.5

Wonderful - 4.5 out of 5

Michael Sat, 24 February 2024

Pleasant place to stay in...

Liked: Beautiful property, with very nice landscaping and pool area. Quiet and clean, friendly staff. Just a few minutes walk from restaurants, museums, Plaza de Armas, Palacio de Cortes. Good value!
Disliked: The bed was very hard…I like a firm mattress and this was a little too much for me. The included breakfast wasn’t so good.

2.5

Fair - 2.5 out of 5

Hector Tue, 13 February 2024

Passable

Liked: It is unsafe

4

Very Good - 4.0 out of 5

Hendrik Tue, 13 February 2024

Very good

4

Very Good - 4.0 out of 5

Andrew Wed, 27 December 2023

Excellent value for money.

Liked: I had a very pleasurable stay at the hotel. All the staff were extremely friendly and professional. They made me very welcome. This was very important as I was traveling on my own over the Christmas period. I thought the pool area was lovely. In all, my stay was relaxing and I would certainly recommend the hotel on value for money.
Disliked: Nothing really. You cannot complain as the hotel was good value for money. I would have liked to have been offered breakfast. I would have paid extra.

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Hotel Bajo el Volcan Humboldt 19, Cuernavaca
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