Bad

Exceptional

Not a luxury hotel, but...

Liked: Quiet, comfy bed, great breakfast included, helpful staff, and just across the street from the metro station. Several nice restaurants very close. Our room even had a massage chair!

Very good

Good

Passable

Excellent location for a short...

Liked: The location and breakfast buffet are the best things about this hotel. It's literally outside a metro station (with two main metro lines) with a direct line from the airport (9 stops away, about 20 minutes). Lots of buses all around as well, so the location is excellent to visit different parts of Lisbon. Breakfast was really good, with lots of hot and cold, sweet and savoury choices available. Staff at reception was friendly and helpful. The room was a good-size family room, clean and with basic facilities and lovely city view (we were on the highest floor, 11th). Beds were very comfortable.
Disliked: The hotel is quite old - the furniture in the room is not modern-looking and some essentials were missing: no hangers for coats, no hangers at all in the bathroom, large shower but no shower door! No shelves or chest of drawers, just one large wardrobe that was not big enough for all our suitcases (4). The breakfast room is also quite small, but we were lucky and never had to wait to be sat.

Exceptional

Very good