Hotel Arts Kensington, Calgary

great stay

Liked: great location
Disliked: nothing

Nothing by love and appreciation...

Liked: This fun boutique-style hotel is in one of the best (if not the best) neighbourhoods in Calgary. At its doorstep it has; sweeping views of downtown, parks, scenic walks along the river, eclectic shopping, amazing food, and a safe and welcoming environment.On top of this, the staff here are exceptional. At each interaction everyone literally went above and beyond. The concierge provided coffee and a light breakfast for our ridiculously early departure at 4:30am and had a taxi waiting for us. The room cleaners provided amenities that we needed from their own personal cache (it was a small request) that they really had no obligation to. The server at the restaurant/bar was very knowledgeable and excellent at his job.These types of things are not expected, but when they occur, it really changes the vibe when you are travelling. Everything feels ... easy. You relax into your visit. Your memories have a certain tint to them. Bravo.
Disliked: Maybe a little pricey? But as noted above, if you can afford it, you will appreciate it.

A sadly short, but thoroughly...

Liked: Location was perfect, beside the River. Very good breakfast. Very comfortable, nicely decorated rooms. We’d love to go back.

Exceptional

Very good

Good

Superb

Liked: Location, staff, comfort and cleanliness
Disliked: My tv (maybe just the remote) didn’t work, but I could’ve gone to the front desk to get help, I chose not to. I’m sure they would’ve fixed it, but I was fine without it.

Exceptional

Sadly we won’t return to...

Liked: Clean and very very nice staff!!!
Disliked: Parking was tricky and the breakfast was not great. The coffee was cold, the yogurt was warm and the fruit was mushy.

Beautiful hotel in a great...

Liked: Fantastic location, and not the usual (boring) hotel chain setting.
Disliked: The breakfast was good, but it could have been presented a bit nicer. For instance, no spoons to eat your boiled eggs. A bit more thought would have been nice for a hotel of this price.I did not like the large number of unusual emails from the hotel (through booking.com). At the end I sent an email questioning the hotel if it did indeed receive my recommendation - I started getting nervous about being a victim of fraud. Unfortunately, I never received a reply. But finally everything worked out.