Hotel Ariana Guest Reviews
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1.7 miles from Cologne centre |
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H. Wed, 6 November 2024
Pleasant
Jones Mon, 21 October 2024
Pleasant
Liked: Location is excellent.Staff friendly
Disliked: The bed is old and not comfortable really.The towel rail is also brokenThe Light by the TV doesn't work.
Tea Wed, 16 October 2024
Superb
Depeng Thu, 12 September 2024
Bad
Liked: This hotel not good because room is Because the room was very noisy. There was water dripping on the glass. Windows It was very loud.
Disliked: Because the room was very noisy. There was water dripping on the glass. It was very loud.
Simon Tue, 23 July 2024
Very good
Alessandra Mon, 22 July 2024
Okay for a short stay
Liked: It was a big room with a very big balcony, we loved that. We had enough space, the bathroom was big as well. The location was good as well, we were everywhere we needed to be within 20 minutes max. The staff was very nice, at first he thought we booked for only three people even though we were four but he said to not worry hes going to handle it, but it was only some error and everything worked out. Check in and check out were very easy.
Disliked: It was on the fourth floor and no AC (or elevator), only two windows that we were able to open up and it was still very very hot in there. The sockets didnt work, one of them was probably an electricity hazard since it was very loose and the mattress had weird stains.
Travism88 Sat, 6 July 2024
Quiet, easy to get to,...
Liked: Nice staff, good communication. Clean room. Quiet location.
Disliked: There was poor airflow in my room, the air purifier didn't work, and there was no fan or A/C for hot days. Staff are only available between 15:00 and 20:00.
Vasilache Sun, 23 June 2024
Passable
Magdalena Fri, 7 June 2024
Very disappointing for the 147...
Liked: - The receptionist was exceptionally kind and helpful. Very customer-oriented.- The room was spacious and quiet.- The bedsheets and towels were fresh and clean.- The area was nice with quite a few excellent restaurants.
Disliked: - Bad smell coming out of the pipes in the bathroom! It made the whole room smell really bad. We are not the first guests complaining about it.- The lounge was locked after 20:00 together with the reception and we couldn't sit there and relax.- No elevator in the building.- Difficult to find a parking space.- No tea or coffee in the room. After complaining via Booking.com, the hotel claimed that we could have requested it. I'm not sure where as the reception was locked around 9 AM when we passed by. If there is such an option, this should be communicated during check-in.This is simply not worth 147 euros. I would advise travelers to look for a room somewhere else.
John Thu, 6 June 2024
Good