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Hotel Am Kaisersaal eeef
Hotel Am Kaisersaal, Futterstraße 8, Erfurt
(Map)
4.3
HOTEL RATING: 
EXCELLENT
4.3 out of 5 (286 Ratings)
0.2 miles from Erfurt centre
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Hotel Description
In the heart of Erfurt's old quarter this 3-star superior hotel garni is within walking distance of the city's main sights including the Krämerbrücke bridge Fischmarkt square and historic Kaisersaal convention center. Free Wi-Fi is available throughout the hotel. Make yourself comfortable in the Hotel am Kaisersaal's tastefully decorated individually furnished rooms. After a peaceful night's sleep help yourself to the rich breakfast buffet (included in room price not for apartments) before exploring sights such as the historic cathedral. The welcoming lobby bar serves refreshing drinks 24 hours a day.

Check-in time: 15:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
w
Non Smoking
q
Accessible
x
Free Breakfast
j
Free Parking
u
Swimming Pool
E
Fitness Center
A
Business Center
B
Airport Shuttle
r
Pets Allowed
Other Amenities
` Garden
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Bar
` 24-Hour Front Desk
` Elevator
` Coffee shop
` Hiking
` Packed lunches
` Cycling
` Heating
` Fax/photocopying
` Shared lounge/TV area
` On-site parking
` Accessible parking
` Designated Smoking Area
` Family Rooms
` Free Wi-Fi
` Hair/Beauty Salon
` Live entertainment
` Sun Deck
` Daily Housekeeping
` Convenience Store
` Non-Smoking Rooms Available
` Board games/puzzles
` Indoor play area
` Electric vehicle charging station
` Wine/champagne
` Fruits
` Outdoor furniture
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` Process in place to check health of guests
` First aid kit available
` Cashless payment available
` Mobile app for room service
` Linens, towels and laundry washed in accordance with local authority guidelines
` Hand sanitizer in guest accommodation and key areas
` Invoices
` All plates, cutlery, glasses and other tableware have been sanitized
` Access to health care professionals
` Free face masks
` Electronic room key
` Audible alarm
` balcony/terrace
` Daily disinfection
` Facilities for disabled guests available
` Kid-friendly dinning
` Luggage storage & lockers
` Non-smoking property
` Restaurant (special diets available)
` Soundproof rooms available
` Tour services
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Professional cleaning services
` Allergy-free rooms available
` Takeout dining services available
` Parking available (charges may apply)
` Indoor parking (charges may apply)

Hotel Am Kaisersaal Guest Reviews

Overall Average Score: 
Excellent (4.3 out of 5)

Write a review

5

Exceptional - 5.0 out of 5

Katja Tue, 5 November 2024

Exceptional

5

Exceptional - 5.0 out of 5

Ricardo Sun, 3 November 2024

Great location in a pleasant...

Liked: The location is superb, in a perfect part of the old town. The room was impeccable and everything just worked right. The breakfast was outstanding.
Disliked: Nothing to dislike.

5

Exceptional - 5.0 out of 5

H Wed, 16 October 2024

Exceptional

5

Exceptional - 5.0 out of 5

Jp Tue, 8 October 2024

Pleasant

Liked: Location, modern facilities, WiFi, breakfast
Disliked: The shower head didn't stay in place.The WiFi uses the same IP range as Docker, making it impossible to use Docker while connected to their WiFi.

5

Exceptional - 5.0 out of 5

Greg Mon, 23 September 2024

Fabulous & a very nice...

Liked: Good position, helpful staff, convenient parking and the breakfast was very good.
Disliked: Nothing

4

Very Good - 4.0 out of 5

Catherine Tue, 10 September 2024

Very good

Liked: Location and breakfast
Disliked: Lack of AC.

5

Exceptional - 5.0 out of 5

Elena Sun, 11 August 2024

Exceptional

5

Exceptional - 5.0 out of 5

Cory Thu, 8 August 2024

Exceptional

3.5

Good - 3.5 out of 5

Jane Sun, 21 July 2024

Good location, unfriendly staff

Liked: Central location, generous breakfast, pleasant room (once we had insisted on changing rooms)
Disliked: Staff attitude. The room we had been allocated 'Comfort room' had no aircon, was stuffy (not aired) and very much geared to the disabled (eg washbasin in the room). When I complained the man at the desk said 'Thats the room you booked'. I countered that I wasnt aware I had booked that precise room, that I am clearly not disabled and in the heat, a lack of air con (and a broken fan) is not acceptable. He repeated 'Thats the room you booked'. So I then insisted it was not acceptable and he very reluctantly offered me another one - at an extra 40 euros a night. Parking is 18 euros a day, although the garage is clearly owned by the hotel. The hotel clearly takes a 'ryanair' approach to business - everything is 'extra' (wine, water, snacks in the room). No fridges in the room 'for environmental reasons' but you could pay to have one at 22 euros a night - so clearly the environment is not that important to the hotel management! As a result we did not feel welcomed, unlike at the other places we stayed where there were 'welcome' treats - eg water, fruit, and the receptionists were friendly and helpful as were the restaurant staff.

4.5

Wonderful - 4.5 out of 5

Daniela Fri, 12 July 2024

relaxing

Liked: breakfast and location
Disliked: kitchen smell in the breakfast room

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Hotel Am Kaisersaal Futterstraße 8, Erfurt