Superb

Overall great relaxing hotel would...

Liked: Nice location, beautiful infinity pool with great views Delicious breakfast nice amenities.
Disliked: Small room with no windows, infinity pool was a little cold

A mixed experience

Liked: Fabulous views from the roomBalcony was nice touchThe basement sauna and steam facility was pretty good some of the staff, Jorge and Daniel were nice Good restaurant next door, we didn’t want the fixed menu at this hotel so couldn’t comment on the food - although breakfast was satisfactory
Disliked: Some staff were rude, and shouldn’t be in hospitality, we felt like we were walking on eggshells for first few days Rooms were pretty basic, not great at keeping out noise. Pillows were very lumpy and uncomfortable Style of hotel was odd, with tacky posters and strange neon lights that made it look like a nightclub Expensive rates for Oct and what hotel actually offers There is contemporary music playing constantly through the building but they are badly done cover versions and so you can listen to all your favorites being butchered! Wanted to like the hotel but it was a real mixed bag

Overpriced hotel with out dated...

Liked: The location, across the road from the lake with beautifulViews of the snow capped mountains overlooking the lake.
Disliked: Odd behaviour of staff eg. I had dinner in the hotel on one of the nights I was there. I came early hoping to get a table by the window and watch the sunset. However I was advised that these tables were reserved for guests who were eating dinner at the hotel every night. The window tables remained empty for the duration of my meal. I compromised by taking a glass of wine out to the deck beyond the dinning room, from there I had an interrupted view of the sunset and was also blocking the view of the privileged few allowed to occupy the window tables

great hotel but don't take...

Liked: the pool facilities are amazing and dinner was of the highest standard.
Disliked: Room was the only one left and was OK but only a small window with a view of the bins

Exceptional

Superb

Poor value and definitely not...

Liked: mmm can't think of anything
Disliked: It was not what I was expecting from a 5* spa. Had to pay to park across the road, if there was a space. The room was very small and dark. Dinner on first night was good but second night I had to send my meal back and choose another. I asked for tap water after ordering 40 euros wine and was told not available and then charged 8 euros for mineral water.For a spa the water pressure in the bedroom shower was weak and in the actual spa the same.We will not be returning as very poor value for money and the receptionist was not very happy to be working there it seemed!

Superb