Highly Recommended

Liked: Very close to Central Station. Walking distance to everything
Disliked: None

Started bad but luckily it...

Liked: It was very central and right next to the train station, and the staff was friendly.
Disliked: Initially we were given a room that did not correspond to the images that were associated with that specific room type. The photos are those of renovated rooms, and we got a old room with 2 sinks on the wall in front of the bed and a very tiny toilet which I practically hardly fit in. We shared this concern at the desk and we were given a even smaller room with the same layout, and only after explaining a second time, we were given a room with a normal size toilet with the sink inside. Please be aware that the photos do not correspond to all of the rooms.

Clean modern and spacious room...

Liked: Nice, big, modern, spacious room. The bed was large and very comfortable. The bathroom was well appointed but the shower cabin on the small side. Everything spotlessly clean. Very close to the train station. My room was on the street side and I could hear some of the nightlife noise but the double glazing windows did a good job of keeping most of it from disturbing my sleep.

Exceptional

Liked: Near to train station
Disliked: Non

Just fabolous stay

Liked: Lift, near to station, lots of eateries near by, migros, burger king, mc d, starbuck and lots more
Disliked: Lift a bit small only 4 person or 320kg lol

Value for money

Liked: Near the main station. Easy to walk around the city. Free capsule of coffee, and apple. Clean room.

Good

Superb

Liked: We booked 4 rooms and requested to be close to each other, they don’t have connecting room but we were all at the other side of rooms together, and there are a lounge area so we can buy some take away food and eat together, location very close to the train so it was so convenient to stay there.
Disliked: One of the room we stayed can hear loud music from next building. The hotel provided ear plugs but can still hear the music in middle of the night.

Overall a pleasant stay

Liked: The triple room 2551 has a beautiful mountain view and it’s very close to Lucerne Main Train Station, convenient to commute from downtown to other parts of the towns. Highly recommended
Disliked: No facilities like no spa, no heated pool, no gym