Stay somewhere else

Liked: The stay was great, pool nice, if you want a city stay, plenty of good places closer but this was good for where we needed to be. What ruined my whole stay was when I checked in, they took my payment of $1200 for 2 rooms and held a $100 deposit on my credit card, standard! But then 4 days later I checked my card and they held my $1300 and then debited another $652 without any discussion with me. Not standard!!!And debited my friends card for $100 deposit, again standard but then even though I paid for it, they debited her card for $603 WTF! This is not standard practice. Now $1300 out of pocket on credit card for over 2 weeks because of their processing times and my banks processing time. & NOT NORMAL PRACTICE. Never ever in my 35 years of travelling around staying in hotels. Be careful the hotel staff at reception advise me it’s normal practice! What a load of…………………………I’ll never stay there again!

Superb

Liked: Great overnight stay. Spotless and friendly staff. Great facilities

Will be back! Great location,...

Liked: The pool, restaurant and decor!
Disliked: Nothing really, two staff members were a little rude but the rest were above and beyond amazing.

Exceptional

Very good

Absolutely loved this hotel and...

Liked: Everything was wonderful, room, pool , breakfast, bar , location
Disliked: Nothing

Exceptional

Comfortable bed

Liked: Although South Terrace traffic noise was too loud to leave the balcony door open, it was nice to have the fresh air option when not sleeping. Front desk staff very good, cleaners some days very good, weekend staff however spent too much time on personal calls rather than focusing on their job. Room was generally clean though and the bed large and comfortable

Lovey staff, very comfortable and...

Liked: Staff are friendly and helpful.