Location, value, clean and comfortable.

Liked: Very good location with excellent value for money.
Disliked: Clean, comfortable and ideally situated.

Excellent

Liked: Perfect location, nice staff, and good services
Disliked: nothing really

Very unsafe

Liked: Did not like the location of property. Locate in an unsafe area of downtown San Francisco. Would not recommend.
Disliked: Hotel smelled like stale cigarettes and was old.

Great location safe stay

Liked: Great location and felt in safe area. Close to shops .metro and cable cars. Room was comfortable and had enough facilities to cover a short stay
Disliked: More coffee . tea without having to ask for it at reception daily.

Exceptional

Great location, friendly staff, would...

Liked: Location was perfect for our week long stay. We didn't rent a vehicle, so having the Metro stations 1 block away was excellent. The staff were friendly and helpful. It was quiet, for the most part. A few blocks away are quite a few homeless, but Never had Any issues, or felt unsafe. I recommend this hotel for the location and comfort.
Disliked: No microwave. Usually have leftovers from meals, but no way to reheat in one's room.

Very good

Liked: Very friendly staff , nice hotel in all aspects.

Superb

Nice and clean hotel

Liked: The hotel was really pleasant and we received a nice welcome gift.
Disliked: On reflection we were likely too close to tenderloin. Lots of homeless around the hotel