Very good

Disliked: Lovely hotel, close to old town and Abando railway station.

Very good

Always a comfortable stay and...

Liked: It’s clean and modern and in a really great location. We’ve stayed here several times now and so it has become familiar and easy.It is comfortable all round and the staff are very helpful.Lots of good cafés, bars and restaurants plus a very buzzy pedestrian street a short walk away.
Disliked: It’s a little tricky to find if you’re driving but the underground garage is fine. (Extra charge) It is undergoing some upgrading at the moment although we didn’t notice much disruption.One point we weren’t too happy about — previously when we’ve stayed you could order an ‘express breakfast’, basically a coffee and pastry or roll at the bar but they don’t seem to do that any more. Pity. (It seems the bar doesn’t open until later in the morning at present, I have no idea if this is permanent or not.)

Exceptional

Great central hotel, cafe and...

Liked: Great location and hotel was lovely. Staff were very helpful. Cafe on site and shop. Parking on site. Fully recommend.
Disliked: Very small window made the room feel dark.

Superb

Liked: Very nice classy hotel and the staff were just marvelous, friendly, helpful, etc. it was also much closer to a downtown area of shopping bars, snacks, etc.

Superb

Liked: Very nice located Hotel and we would most definitely book again if we re in Bilbao.
Disliked: Unfortunately we got two beds which we prefer to have one big. But it’s comfortable and we slept very good.

.

Liked: It was clean and comfortable
Disliked: Staff at the reception was a bit inflexible regarding the check-in

Superb

Liked: The (single) room was small but good for me with modern furniture and all amenities. Everything was clean. Coffee and tea in the room. Location is great right in the modern center, with lots of restaurants bars and shops and also walking distance from the historical center.
Disliked: Room soundproofing is not great, I could hear sound from the other rooms that disturb me during the night.