Horseshoe Black Hawk Guest Reviews
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0.6 miles from Black Hawk centre |
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Lael Fri, 14 March 2025
Poor
Liked: You booked us 2 roooms when we only needed 1 and wouldn't refund us for the other 1.
Disliked: Your customer service.
Nicole Tue, 11 March 2025
Nice
Liked: Easy check in and check out. Great location
Disliked: Room was very hot and uncomfortable to sleep. Close to elevators and dome what noisy.
Orlando Mon, 10 March 2025
Very good
Ryan Sun, 9 March 2025
Very poor
Danielle Thu, 6 March 2025
Superb
Linda Thu, 6 March 2025
Passable
Liked: The room was very hot! We understand that the building was acquired as this was the Isle of Capri. Maintenance advised that rooms did not have individual controls this made our stay uncomfortable
Disliked: See above
Tosha Fri, 28 February 2025
Exceptional
M Wed, 26 February 2025
Given the issues with my...
Liked: I wanted to share a concern about housekeeping opening the door and waking us up at 9 AM. Additionally, I noticed some dirty spots on the ceiling, which made the overall experience less pleasant.
Disliked: I had an unfortunate experience during my stay. Upon arrival, I was informed that they had lost my reservation, and I had to wait in the lobby for 20 minutes before it was resolved.
Linda Sun, 23 February 2025
It seemed expensive for the...
Liked: Location
Disliked: Where our room was located we could hear generators running all night. Also bathroom sliding door didn’t provide good privacy.
Raymond Wed, 19 February 2025
Pleasant
Liked: Staff, the room was clean, and the location was great.
Disliked: The shower made a noise all night it kept me and my wife up. Water pressure and the water didn't get hot barely stood warm.