Exceptional

Not satisfied. Go somewhere else....

Liked: That it was close enough to everything.
Disliked: As soon as you walk in you expect to be at least greeted. None of the employees have a name tag from what I saw. The first person that in the front desk that had cornrow braids (unfortunately the only way I can describe her as she didn’t have a name tag or greeted me with her name) was extremely rude. This is the face of your hotel when people walk in, at least a smile would have sufficed. I went there to check out. She told me to hold on and proceeded to text on her phone for about 2-3 minutes while I was waiting. And then I had to say thank you to her and not the other way around. She just said you’re done. The other guy in the night shift was not any better. They need to work on customer service. I went across to the other hotel springhill right next to us to see a friend and as soon as I walked in I was greeted by the staff. It was a stark difference. Also, the room was not very clean. It had an awful smell and the bathtub was all black. I was not pleased at all with my stay. Not what I expected from a Hilton. And I wish I could say if I paid a cheaper amount for it then it’s you get what you pay for but that is definitely not the case.

Exceptional

Very good!

Disliked: Perhaps more variety for breakfast.

Superb

Very good

Exceptional

Exceptional

Superb