Homewood Suites By Hilton Washington DC Convention Ctr Area, Washington

Clean room; great set-up; very new; helpful staff were very professional and friendly.

Disliked: That we had to leave before breakfast.

Bad

Liked: Location
Disliked: Expensive park fee and 100 usd deposit payment

Overpriced hotel with average breakfast...

Liked: I stayed seven nights in a queen studio in early Dec 2024. Overall I found the stay was not value for money. Pro and Cons are detailed below.Pro:> Prompt service from the hotel staff> All staff including in the breakfast area are very friendly (Tonia was especially helpful)> Good location -- close to supermarket, convention centre, and tourist attractions> Useful multiport charger with wireless charging pod> Big smart TV> The hotel helped to keep the luggage after check out..without any issue> Good view from 1012 room (10th floor)> I have not used but had a mini kitchen facility with a fridge, micro-oven, and some utensils
Disliked: Cons:> The hotel room quality, amenities, and breakfast menu are not value for the money that the hotel charged for the stay> Over the seven days the breakfast menu was almost the same with minimal variations and options.> Blanket and linen were very ordinary..and not as par of other Hilton hotels or Homewood suites by Hilton branches in USA as per my experience (e.g., worse than Chicago hotel)> Room is not well maintained (see picture of distress cot).> Despite daily housekeeping service, the room was not properly cleaned. There was a lot of dust near the windows and heater.> The bathroom quality is very ordinary and not worth the price. There is no option to control the shower speed.> Room carpet seemed not properly cleaned> Room furniture was not properly cleaned> Overall the hotel building and room furniture were old and not as par the price that the hotel charged

Exceptional

Liked: The neighborhood was great, close to stores and easy access for transportation. Hotel staff was very nice and helpful. I definitely enjoyed my stay. Rooms were clean, breakfast was good and hot.

Good

Exceptional

Pleasant

I recommend to choose Homewood...

Liked: Very warm hospitality, clean, convenient kitchen in the suite, big fridge, a lot of different snacks in the room. Special thanks to Tonia! She could answer our all questions and solve all our requests!
Disliked: The breakfast could be more various, but it is still fine.

N/a

Liked: I enjoyed the location of the hotel
Disliked: The hotel could use more hotel quality mattresses, as well as headboards without the cotton coming out.