Homewood Suites By Hilton St Louis - Galleria Guest Reviews
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0.8 miles from Richmond Heights centre |
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Merle Sun, 29 September 2024
Exceptional
Liked: It was pretty standard hotel fare. Plentiful and good variety of choices. Good and vibrant staff greeting in the morning. A dancing "chef" as he brought out food was fun.
Disliked: It's just the nature of the property, but all the odd numbered rooms face an interstate off ramp. Noise was no problem, but the room views on that side are less than stellar unless you are a car buff.
Rook Fri, 13 September 2024
NEVER USE BOOKING.CO.
Disliked: ITS NOT THE PROPERTY I had trouble with. It was BOOKING.COM. Booking.com screwed up my Reservation. If I hadn't checked with the hotel itself, I would not have been able to stay there.
Marsha Sun, 1 September 2024
Exceptional
Sung Thu, 29 August 2024
This was such a terrible...
Liked: breakfast was ok
Disliked: we experienced bed bugs. Soo much of them. My wife got over 50 bed bug bites on her back alone. She also got them on her arms and her legs. We went to urgent care and they confirmed that it was beg bugs. I spoke to the manager and she said that their hotel doesn't have any bed bugs. That's ridiculous. How does she know! We had to spend money out of our pocket for urgent care and medicine and my wife has gone through a lot of pain and crazy itching on her entire back. It is still going on after many days. This is absolutely ridiculous!! The manager said that they switch the outside and inside sheets of all their beds in every single room every single day. That is such a lie! We don't see any of the maids switching out all the sheets to all their rooms. I know that none of the hotels do that. That was a lie! She was just trying to get out of it. I am appalled!! By the time we left, I ended up with some bed bug bites on my both of my legs, right arm and my right side of my back. horrible!
Renda Sat, 13 July 2024
Very poor
James Fri, 12 July 2024
Sweet hotel, good value, nice...
Liked: Nice rooms, good breakfast, good location.
Disliked: One side of the building is right above the highway traffic and you can hear it. Rooms With even numbers.
Angela Wed, 26 June 2024
Very good
Fabrice Wed, 19 June 2024
Too expensive for it is…!
Liked: Large bedroom
Disliked: Windows to the highway, clean but bad maintenance, cabinet door broken, not shower gel, no shampoo. Air conditioning could not keep up.
Kelsey Tue, 18 June 2024
Overall enjoyed our stay but...
Liked: Clean
Disliked: Pool was closed
Lesley Tue, 28 May 2024
Exceptional
Disliked: This was the only down fall. Pool is tiny!! Can only have 15 guests in at once. Very disappointed. I would have stayed somewhere else if I would have known this!!