Homewood Suites By Hilton San Marcos Guest Reviews
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3.1 miles from San Marcos centre |
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Taavi Sat, 2 November 2024
Superb
Stephen Tue, 22 October 2024
See you next year!!! We...
Liked: Tammy the General Manager was amazing!!!!
John Mon, 21 October 2024
Do Not Stay at This...
Disliked: Where to start. The hotel has serious problems with hot water - pretty much anytime of day, but in the morning you'll be taking cold showers. The sink didn't drain. Only 1 bath towel and 1 hand towel was in the room when we arrived - I had to go ask for more. No hair dryer in the room - had to ask for that and was told they may not have one. The TV worked, but the color was 100% purple and barely viewable. Had to ask for that to be replaced. The bed was like sleeping on a piece of plywood. At about 5:00 on a Thursday, I was told by the two young girls working the front desk that there was "no management nor maintenance in the hotel past 4:00 on any day and they could do nothing about the sink, the TV, or the hot water. I asked them to call the Manager and give them my number and to have them call me. Did the call ever come? Ofcourse not. So I paid $249/night for this kind of experience? Not again! Oh, and the girls rarely ever work the front desk/lobby area...you'll have to wait on them to get off of their phones or actually yell outloud for some help to come to the front. I also noticed several other people complaining at the front desk the few other times I walked by. I'll be contacting Hilton about this experience.
Nicole Mon, 30 September 2024
Best hotel stay and staff....
Liked: Beautiful hotel. The rooms are so nice and the desk hostess was extremely nice.
Disliked: Nothing I didn’t like.
Susan Mon, 23 September 2024
Exceptional
Robert Fri, 20 September 2024
Exceptional
Martha Sat, 7 September 2024
Very bad experience !!!!
Liked: They game me a room that was not clean. The beds were not done there was still trash from other people that had rented it the light were not working inside the restroom so we couldn’t shower and they had gone while we were there that other people have left there belongs inside a drawer so I know for fact that my room was. It a clean room at all !!!
Disliked: I didn’t like nothing
Jana Fri, 6 September 2024
We felt at home, comfortable...
Liked: Clean, spacious and friendly staff.
Dawn Thu, 5 September 2024
Great stay
Liked: Really loved how clean the hotel smelled. We loved the spacious rooms and how after we checked into our rooms we received a text from the hotel asking if we were satisfied. Good breakfast selection also.
Terry Wed, 14 August 2024
Superb