Beautiful, lodging, Hope for NO...

Liked: The room was very nice!!
Disliked: The alarm system went off at 4 am Saturday moo. It was a false alarm, however there was not so much as an apology for inconvenience or ANY explanation at all as to what happened!! Also, one of the desk clerks was not very accommodating either!

Judgemental

Liked: The staff is amazing and always helpful. The breakfast is always great too.
Disliked: The day I was checking out my boyfriend and I were having breakfast and a woman , who was not a guest, tried to get something to eat. A staff member saw her looking in my direction and she sent a man, another staff member, to ask my boyfriend and I if we were guests but he didn't ask any of the other guests that were eating too. I felt insulted and told the man he shouldn't be so quick to judge He really upset me because I had spent almost $1000 during the stay. That was some bull$#!+. When I did check out I saw that man and he completely ignored me. I feel he owes me an apology.

Poor

Liked: Everything was decent except for the couple of cockroches we found
Disliked: We found cockroches

never again

Liked: Ive did not get a good nights sleep. There was a spider I noticed mid shower on 10/27 coming back from the game. Called front desk said they would send somone never did I tried to get ahold of housekeeping noone picked up. next moring the spider moved didnt get to shower before heading home. No one still came up to take care of the spider situation. at check out I told the front desk she said she would note it and I had to talk to booking about refund.
Disliked: horrible service

Great stay!

Liked: Breakfast and suite
Disliked: HVAC system needs updating Units in room are outdated

Exceptional

Good business hotel

Liked: Very nice hotel, rooms are big and comfortable
Disliked: Location is far from any center

Good

Very good