Homewood Suites by Hilton San Jose Airport-Silicon Valley Guest Reviews
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4.5 miles from San Jose centre |
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Marci Fri, 24 January 2025
Disappointed in the quality and...
Liked: The staff was very friendly, lobby was clean as well as front entrance.
Disliked: To drive up and see several signs posted about car break ins was a little concerning. I was told my room was upgraded, so I went from a single room with a king bed to a double room with kings, note I was alone and there was no need for it. I walked into the room, and it had a horrible smell of paint. The were drops of paint everywhere and even 2 doors still had tape on them. The TV in the living room area didn't work. The room was cold and took forever to warm up and the comforter and blankets were very worn to the point that I almost didn't use them. I took a shower to warm up and the water in an instant got so hot that it burned my feet. It seems like the room had just been remodeled and unfortunately the attention to detail in the cleanup was just not there. Caulking in the bathroom dripped, baseboards not attached properly, and carpet not properly cut. Overall, I was very disappointed.
Jovanna Tue, 21 January 2025
Great stay for a family!
Liked: More photos of the 2 bedroom. I was apprehensive because I wasn’t sure what the room would be like. Luckily it was wonderful and I was pleasantly surprised!!
Wilcox Sun, 19 January 2025
Exceptional
Marisol Mon, 13 January 2025
Exceptional
Marisol Thu, 2 January 2025
Exceptional
Rebecca Thu, 19 December 2024
Very good
Liked: Great breakfast, comfortable beds , guest laundry room, and complementary waters if you’re a Hilton honors reward member. The staff is very helpful and friendly.
Disliked: The parking situation is a little challenging with its barricades and first come first serve spaces, however, I do understand the barricades are in place to help the security, protect the vehicles from break-ins by monitoring who comes in and out. That is all everything else is nice.
Baca Sat, 14 December 2024
Exceptional
Brandan Sat, 30 November 2024
Exceptional
Brandan Sat, 30 November 2024
Exceptional
Virginia Fri, 25 October 2024
Pleasant
Liked: Service was great, was able to check in early. Loved the breakfast set up.