Homewood Suites by Hilton San Diego Mission Valley/Zoo Guest Reviews
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Write a review
Andrea Mon, 3 March 2025
Good location, terrible smell and...
Liked: It’s well located
Disliked: The room was not clean enough. It had a terrible smell and only after the second time we complained they moved us. We were told that since the hotel is pet friendly, this could happen because of the carpet, and that anyway the cleaning lady had said the smell wasn’t even that bad. We were deeply disappointed, particularly with the attitude of the staff towards our dissatisfaction.
William Thu, 27 February 2025
Not a fan of paying...
Raul Sat, 22 February 2025
Exceptional
Liked: Friendly staff
Disliked: N/A
Deborah Wed, 19 February 2025
Wouldn’t stay again
Liked: Location Free coffee Beds were comfortable
Disliked: Rooms were a little shabby. I felt it was expensive for what it was
Alyssa Tue, 18 February 2025
Could’ve been better
Disliked: I don’t ever write reviews but this one requires one. The bed is extremely uncomfortableOur car got dinged in the parking lot. The spaces are very tinyAnts in the bathroomOur door battery died at 1 am and we were locked out until 2 amSecond floor smelled like sewage the last night thereShout out to the staff though they were all great
Rutledge Mon, 17 February 2025
Superb
Kevin Mon, 10 February 2025
Exceptional
Crystal Mon, 3 February 2025
Exceptional
Paulette Thu, 23 January 2025
Great location, nice hotel and...
Liked: Rooms were clean and stocked. It was very convenient to have breakfast at the hotel.
Disliked: Beds are a bit hard.
Shuang Wed, 22 January 2025
Overall ok
Liked: The best thing about this hotel is its excellent location. The room was clean and tidy, and the price was reasonable.
Disliked: The hotel was short-staffed and only provided room cleaning every other day without informing us in advance. As a result, we ran out of towels, and since staff weren’t available at night to assist, we had to grab new towels from the pool area. Additionally, the pool was not very heated, so no one was using it. Overall, it’s a decent hotel with a great location, but I would consider staying elsewhere next time.