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AustraliaHomewood Suites By Hilton Phoenix/Chandler Guest Reviews
Overall Average Score:
Good (3.85 out of 5)
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| 7.4 miles from Chandler centre |
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Maria Fri, 13 September 2024
Good
Jaclyn Sat, 31 August 2024
Exceptional
Ron Tue, 27 August 2024
It was OK.
Liked: Kitchenette
Disliked: Found an old paper towel under my sheets. Toilet paper dispenser was broken so TP roll was placed on the floor. The chairs at the table in the kitchenette are too low to comfortably work on a computer - very uncomfortable. Air conditioner was very loud.
Howard Mon, 12 August 2024
It was okay
Liked: I enjoyed the suite room although the pictures were a little misleading about room size
Disliked: They I had to pay extra for parking
Sandra Wed, 31 July 2024
Exceptional
Elartina Thu, 25 July 2024
Exceptional
Anna Thu, 11 July 2024
Exceptional
Liked: Stayed in room 302. It had a cute little fireplace. We were very comfortable, and I liked that the shower had shampoo, conditioner, and body shower gel dispensers. The bathroom also had a hand soap and hand lotion dispensers. Thereweres plenty of outlets and usb ports throughout the room.The breakfast was good. The pool area was well stocked with towels.
Disliked: The room was missing silverware(only 1 spoon) available, and there wasn't a dish sponge. I would have liked it if they had waffles as an option for breakfast.
Darryl Tue, 2 July 2024
Exceptional
Michael Thu, 20 June 2024
Excelled in every category.
Liked: We had booked a normal room initially, however we were moved to a suite, free of charge, that was above and beyond expectations. The staff was very friendly and helpful, and the food was unexpectedly good. We even happened to catch a happy hour with free food and drinks. Amazing stay for the price point!
Disliked: The laundry room wasn’t in service.
Maybelle Mon, 10 June 2024
Pleasant
Disliked: The air conditioner in the 2 bedroom suite was just OK. In the mid afternoon heat, the air condition could not cool the room. It was hot and stuffy in the bedrooms. One room had a portable air conditioner. The other room air conditioner was very loud. The temperature during the day in the room was in the 80's even if the air condition was full blast.Also the curtains in one of the room was torn and tattered with holes in it. I would not expect that from a Hilton brand hotel.
