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Homewood Suites by Hilton New York/Midtown Manhattan Times Square-South NY eee - (888) 323-5826
Homewood Suites by Hilton New York/Midtown Manhattan Times Square-South NY, 312 West 37th Street, New York City, NY -(888) 323-5826
Area: Madison Square Garden - Convention Area
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4.15
HOTEL RATING: 
VERY GOOD
4.15 out of 5 (1696 Ratings)
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Hotel Description
Located 805 from Times Square and 1585 feet from the Madison Square Garden, this Midtown Manhattan hotel offers a complimentary hot and cold breakfast buffet daily. Free WiFi access is available throughout the hotel. Each studio and suite at the Homewood Suites Midtown Manhattan Times Square South features a flat-screen HD cable TV and a fully equipped kitchenette. In addition, each studio and suite also includes a private bathroom with a hairdryer and free luxury toiletries. Guests at the Midtown Manhattan Homewood Suites hotel will have access to a 24-hour front desk, 24-hour complimentary coffee service, and a mini-market filled with snacks, sundries and beverages. Meeting facilities, luggage storage and dry cleaning are also available. Dining options are within walking distance from the property, including renowned Times Square restaurants such as world-famous Carmine's and 46th Street's Restaurant Row. Homewood Suites Midtown Manhattan Times Square South is 0.7 mi from The Empire State Building, Macy's Department Store, Times Square, Central Park and Grand Central Station are less than 1.2 mi away.

Check-in time: 16:00   Check-out time: 12:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
x
Free Breakfast
E
Fitness Center
w
Non Smoking
r
Pets Allowed
q
Accessible
j
Free Parking
u
Swimming Pool
A
Business Center
B
Airport Shuttle
Other Amenities
` Free Breakfast
` Garden
` Meeting/Banquet Facilities
` Air Conditioning
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Shared kitchen
` Wheelchair accessible
` On-site parking
` vending machine
` telephone
` kitchenware
` 24-hour security
` Concierge services
` Doorman
` Family Rooms
` Fireplace
` Free Wi-Fi
` Hair/Beauty Salon
` Kitchen
` Off-Site parking
` Restaurant(s)
` Daily Housekeeping
` English
` French
` Portuguese
` Spanish
` Convenience Store
` Non-Smoking Rooms Available
` Parking Available
` gift/souvenir shop
` taxi service
` Buzzer/Wireless Intercom
` Sofa
` Smoke alarms
` Fire extinguishers
` Staff follow all safety protocols as directed by local authorities
` First aid kit available
` Hand sanitizer in guest accommodation and key areas
` Access to health care professionals
` Hygiene certification
` Sterilizing equipment
` Staff trained in safety protocol
` Temperature check for guests and staff
` Free face masks
` Chinese [Mandarin]
` Grocery delivery
` Ticket services
` Contactless check-in/out
` balcony/terrace
` ATM or cash withdraw on site
` Body thermometer available
` Car rental available
` CCTV security in common areas
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Ironing amenities
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Safety chain and/or latch on doors available
` Soundproof rooms available
` Tour services
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Individually-wrapped food options
` Air conditioning in public area
` Heating in public area
` Outdoor recreational features
` Desk/workspace available
` Allergy-free rooms available
` Cleaning products available
` Pets allowed (charges may apply)
` Parking available (charges may apply)

Homewood Suites by Hilton New York/Midtown Manhattan Times Square-South NY Guest Reviews

Overall Average Score: 
Very Good (4.15 out of 5)

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5

Exceptional - 5.0 out of 5

Susan, La Mirada Tue, 7 February 2017

I am very picky

Liked: The hotel was gorgeous; modern and well appointed. It was really nice to have a full breakfast from 7am-10:30 so you could sleep in; great night's sleep. Lovely little kitchen w/refrigerator, stove top, microwave.
Disliked: NO! I loved it all.

4.5

Wonderful - 4.5 out of 5

Dorcas Tue, 4 February 2025

Superb

5

Exceptional - 5.0 out of 5

Martina Sat, 1 February 2025

Exceptional

5

Exceptional - 5.0 out of 5

Williams Sat, 1 February 2025

I would stay here again

Liked: The staff was excellent and the beds were comfortable
Disliked: Nothing

0.5

Poor - 0.5 out of 5

Mcphail Fri, 31 January 2025

Beware of this place

Liked: Location
Disliked: TLDR: BEDBUGS and rigid and unhelpful staffOur trouble started when we tried to check in at the normal check in time - 4PM. The room was not ready and the staff told us we'd have to wait 15 to 20 minutes. We told the staff we had a reservation at 5pm and initially they were unsympathetic and told us there was nothing they could do. Finally a staff member took pity on us and gave us our room key at 430. We made the reservation but just barely. The next morning I woke up with some bumps on my arms. I chalked it up to some contact dermatitis and went on my way. But throughout the day the bumps got worse and turned into inflamed red welts. The second day more welts appeared so I went to a nearby urgent care where the doctor said they looked like bedbug bites and prescribed steroids and antibiotics. When we went to the hotel to inform them of the bedbugs they offered to refund us for one night. We told them I got bit up on both nights and we wanted a refund for both nights. The front desk staff refused to refund us both nights saying "well you didn't tell us about the bites on the first night." Eventually they agreed to send engineering staff to examine the room for bedbugs. We stayed in the room to be sure they did a thorough job. And low and behold we saw a red bedbug crawling around the sheets. The engineers told us their test came back positive for bedbugs (duh) and they refunded our whole stay in the end. Not even a free stay was worth the pain of several bedbug bites though. On our way out we saw other staff moving a new mattress covered in plastic into another room on our floor. So it seems the bedbug problem might be more widespread than just our room. I would avoid this hotel at all costs.

5

Exceptional - 5.0 out of 5

Joe Wed, 29 January 2025

Exceptional

4.5

Wonderful - 4.5 out of 5

Christina Tue, 28 January 2025

Superb

4.5

Wonderful - 4.5 out of 5

Brandy Mon, 27 January 2025

Great location, lots of breakfast...

Liked: They had a huge breakfast with hot items selections that changed daily. We loved the breakfast tacos available one of the days we were there! They also had complimentary coffee, tea, and hot chocolate available in the lobby all day. We were able to check our bags before check-in time which also helped a lot.
Disliked: The shower was a little small and didn’t have great water pressure. Some things were showing their age a bit, but they were still clean overall. We did not like being approached by the sales people almost immediately upon entering the building. Also, hot breakfast items were sometimes cold and the pancakes/waffles were a little dry. It also would have been nice to have somewhere to fill water bottles during the day instead of having to buy a jug of water at the store.

4

Very Good - 4.0 out of 5

Melissa Mon, 20 January 2025

Very good

4

Very Good - 4.0 out of 5

Samantha Tue, 14 January 2025

Very good

4

Very Good - 4.0 out of 5

Rupert Mon, 13 January 2025

Very good

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Homewood Suites by Hilton New York/Midtown Manhattan Times Square-South NY 312 West 37th Street, New York City, NY