Exceptional

Exceptional

we keep coming there when...

Liked: breakfast

Very good

Liked: Great shower. Comfortable bed. Room size and modern appliances were great. Customer service was very good. Great location in Chinatown and a quick walk to Old Montreal and a few other popular sites.
Disliked: Breakfast was good but not refilled often enough. Many times the items I wanted were empty and we had to stand around and wait for the refill and other times not every utensil or cup or plate was available. Finding a table was a challenge. Finding a wide enough parking spot for our SUV was an adventure. We were almost too scared to use it and walked in the pouring rain because we were worried we would not find a spot to park.

Poor

Disliked: The staff had no clue about the booking and prepayment. Had to have a difficult talk with the staff at checkout regarding prepayment. In spite of full prepayment, they charged my card for one night again.

Exceptional

Pleasant

Liked: Cleanliness Room facilities . Bathroom
Disliked: Breakfast - butter ran out and staff just said finished . No effort to bring some . Egg ran out and we had to wait 10 min for refill .

We were very satisfied with...

Liked: Location excellent, breakfast was great. Staff were very helpful.
Disliked: Everything was good!

Superb