Staff was great, but the room was not very clean (needs to be refurbished).

Liked: Room was not very clean; drapes were dirty; kitchen chairs were peeling. Only a window AC.
Disliked: Drapes had a stain; kitchen chairs were peeling (pleather material).

The place is very clean...

Liked: The location was great for our event and it was clean. I didn’t like that our room was not ready to be checked in when we arrived at 5pm. The elevator was broken the staff said it had been broken for 2 weeks. The furniture was out dated, and they have let the place run down. The refrigerator.was broken but they did change our room.

Bad

Will be staying here in...

Liked: Everything was nice and quiet
Disliked: Staff was excellent

Exceptional

Bad

I felt like at home...

Liked: It was very clean. My dad was in the hospital beside this hotel. It was not only fast to get to him when we needed to, but the staff was wonderful at making us feel welcome.
Disliked: Nothing

Outstanding hospitality

Liked: Everything cleanliness friendliness and the staff is unbelievable nice
Disliked: Nothing

If you just want to...

Liked: The room was an excellent value. The room was clean. The furniture & mattress were comfortable enough.
Disliked: The dining chairs were falling apart pleather. When we arrived the night desk clerk literally didn’t say two words to us, even though we tried to have small talk. The area around the pool and outdoor grill desperately needed a good pressure wash & cleaning.

Exceptional