Staff was great, but the room was not very clean (needs to be refurbished).

Liked: Room was not very clean; drapes were dirty; kitchen chairs were peeling. Only a window AC.
Disliked: Drapes had a stain; kitchen chairs were peeling (pleather material).

Very good

Very good

Pleasant

Exceptional

Never again

Liked: Location
Disliked: Dirty, smelly moldy hallways

Exceptional

Disappointing

Liked: The staff was rude, didn’t inform us that their laundry people doesn’t come in until 8 or 9 am and that we would have to wait a hour or longer on towels, housekeeping never cleaned room or picked up trash that was left outside the room for hours. We returned late that night to the same trash that we sat outside the room that morning. I asked to speak with a manager, but was constantly being told that one wasn’t available
Disliked: Everything. This hotel has went down a lot since the last time I stayed here in 2019. I wouldn’t recommend it to anyone else

We didn’t even stay the...

Liked: We typically stay across the street at the Hampton Inn, but it was full, so we tried this one. Our child got sick and we tried (before checking in) to transfer our room to a later date so we could just go home, but were told that wasn’t possible and we would be charged regardless. So we checked in, dropped our luggage in the room and went to dinner. At dinner, our child felt awful so we decided to just check out and go home even if we lost money. Thankful we did bc when we got back to retrieve our luggage, the whole place smelled like weed. We tripped on the floor when we got in the room bc the laminate was coming up. (Pics included) Although it won’t let me upload a video of the floor, just a picture. What did I like? Nothing. Absolutely nothing.
Disliked: Literally everything. The hallways were BURNING up hot, there was zero air, it reeked of weed, the room cost a fortune and was so junky. Read the reviews. This place is trash.

Exceptional

Liked: 10/10- the staff here is amazing. Our family spent the weekend here moving our daughter into her college dorm because we live 5 hrs away. Everyone is so professional and accommodating, but also empathetic that is was an emotional time for us... They recommended great restaurants and shopping and even provided last minute items without being asked... Truly took care of us.
Disliked: The entry sign could use improvement- I drove past it a few times and had to turn around