Exceptional

Poor

Liked: Everything was good except what is below....
Disliked: Arrived and found the 1 bedroom suite we booked was not available. Was told Booking.com didn't do it correctly, and that is what happens using 3rd party apps.After showing what we booked, we were told they could move us the next day for the rest of the stay. No credit offered for the night and no assistance with moving other than being told we didn't have to remove everything from the room at the usual checkout time. Two days after the move, all heck broke out. Multiple charges to our card, and suddenly got charged "upgrade" fees. The room was supposed to be 1289 for the 6 nights. By the time they got processing everything, the bill to our credit card was 2200!! Spoke to supervisor Tina once the charges started, and she said she would handle it, but it didn't happen. Now Booking.com says they can't help and I need to deal with the hotel directly. Have email to them and have credit card on hold and filed a dispute of charges.

Superb

Disliked: The price

Exceptional

Exceptional

Exceptional

Good

Superb

Very good

Liked: The breakfast and the convenient location.
Disliked: Nothing