Not satisfactory

Exceptional

Exceptional

Pleasant

Liked: Lobby clean smelled niceVery friendly staff
Disliked: There were ants in my room and was not offered anything.

Very Disappointed

Liked: It was convenient to a venue I was visiting.
Disliked: Ants in the kitchen, both beds, bathroom, and sink area. TV is sitting area did not have a signal and did not have sound.

Very nice room. Good value....

Liked: Large rooms, good breakfast
Disliked: Empty coffee servers. Both evenings during stay had empty pots and again at breakfast, no coffee or hot water left. To be fair, the hotel was full, but the big pots aren’t that hard to fill.

Exceptional

Passable

Liked: The location was great for our purposes.
Disliked: The room we booked was not the room we were provided. We did require additional pillows during our visit and I called the desk to request them and they never showed up, I ended up having to wait at the front desk for 20 minutes to get them. We also left behind our daughter's sleep light and I've called the hotel twice once with zero answer, once I've left a message with a person and never got a call back. We were in a first floor room and the flooring was lifting badly on the room it ripples and bends when you walk on it, but I think they're still mid remodel.

Superb