Homewood Suites By Hilton Kalispell Mt Guest Reviews
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2.7 miles from Kalispell centre |
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Cyril Sat, 14 December 2024
Its comfortable
Liked: Easy access to everything and friendly staff
Disliked: The booking.com they give me the wrong room and move us to another room and give me extra charge
Bird Sat, 14 December 2024
Exceptional
Kaitlyn Thu, 12 December 2024
Superb
Catherine Sun, 1 December 2024
Superb
Michael Sun, 1 December 2024
Superb
Carol Sun, 1 December 2024
Exceptional
Karol Tue, 26 November 2024
Good.
Disliked: I waited 10 minutes to but some beverages from the little store but no front office personnel were around or available to help me. So I just left.
John Fri, 15 November 2024
Passable
Liked: the room was clean and comfortable.
Disliked: The room was not ready when we got there. Breakfast was not good. Apparently they changed the menu on Breakfast and the food they served was below the standard of the last time we stayed. I was disappointed with the experience of the stay this time. We probably won't stay at this facility again.
Kaylee Thu, 14 November 2024
Exceptional
Nicole Tue, 12 November 2024
Hotel was pretty nice but...
Liked: Breakfast was great
Disliked: I was very disappointed with the hotels consideration when I tried to call and speak to a manager about trying to cancel day of , and I know it’s not “normally” accepted but my 3 year old son was sick with a fever and a manager would not even come to the phone to have a conversation with me, just wanted me to leave a voicemail. I understand I booked a non refundable but when the front desk tells me they can usuallyMake an exception AND booking.com informs me the manager has to the power to waive the cancellation fee but the manager just tells the receptionist “no we won’t waive it” and won’t even come to the phone to talk to me I find that very poor customer service