Exceptional

It was good

Liked: That you could pick the floor you want
Disliked: Hallways should definitely be vacuumed more and bigger trash in hallway because people just left garbage on floor made hall way stink

Disappointing

Liked: It was quiet enough
Disliked: The mattress sheet didn't fully cover the mattress. Neither phone worked to call the front desk. For the money, it wasn't worth it. I lived in Connecticut for many years, and Farmington is one of the better communities so I expected much better.

Very good

Very good

Staff was nice just needs...

Liked: The room was spacious and pool was great and the breakfast was delicious
Disliked: The rooms were outdated and not so clean. Mildew and mold in bathroom and stains on floor in bathroom

Poor leadership and follow through...

Liked: Service was awful. No maid service for 4 days-
Disliked: Everything

Superb

Liked: Everything was as advertised .
Disliked: The night staff call my room looking for my guest, for another guest. They put person on phone at front desk, to ask for my guest in the room. I thought that was Very unprofessional. My guest was very upset.

Staff was nice and professional,...

Liked: Great family environment, great breakfast options for everyone
Disliked: Found a pill on the floor in our suite (with 5 children) Garbage disposal smelled so horrible we had to keep sink drain plugged. Had to open all windows, spray perfumes to minimize the smell. Top of the fridge had layers of dust. It could have been much cleaner for $350. Used phone and was charged almost $60 for local same area code calls when was wasn’t posted about fee for any use but was refunded.