Homewood Suites by Hilton Concord NC Guest Reviews
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8.9 miles from Concord centre |
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Jodi Mon, 27 January 2025
It was ok
Liked: The breakfast was good. The location was perfect for where we had to be. I loliked the large rooms.
Disliked: I did not like the toilet, it was to low. I had my 80 year old mother with me and she could not get off the toilet or in the shower. That was a disappointment.
Ms Thu, 23 January 2025
Very good
Liked: The staff was kind
Disliked: The second day there was a power outage and my paralyzed, wheelchair bound son was unable to get ready for the day, and he became very anxious that he was seemingly stuck on the 3rd floor. I had to ask the staff to please call the local fire department to provide him a way out. After some convincing, he agreed and was carried out in his chair, but this was more than a task. Family showed up to help his caregiver carry all their bags, and his care supplies down 3 flights of stairs. It would be nice to receive some sort of compensation, even though the staff was kind.
Veinotte Tue, 21 January 2025
Very good
Sandy Tue, 21 January 2025
Very nice hotel, will definitely...
Liked: place was very clean, staff wonderful and helpful. Due toA power outage, Did not receive breakfast, no water or electricity when we woke up.Got dressed in the dark. A gentleman in the lobby who worked there gave me a flashlight so I could use the bathroom. Staff went above and beyond during this issue
Disliked: NA
Ruth Mon, 20 January 2025
I will stay here again...
Liked: Gen Steele was the manager and she was so helpful and accommodating. On the way out a meal was left from dinner and she herself went back up to the room to grab it. She also checked on my guest and I each time she saw us in the hotel . Gen had very great customer service.
Disliked: The property was wonderful .
Towner Tue, 14 January 2025
Exceptional
Jeremiah Sat, 11 January 2025
Exceptional
Patricia Fri, 10 January 2025
Exceptional
Lisa Fri, 3 January 2025
Wonderful stay!
Liked: The location was perfect. When my party arrived we were received excellent check in service. The front desk clerks, both check in and out, were excellent. Our requests and expectations were met. Friendly, pleasant , accommodating and professional service
Disliked: The breakfast was ok but not great. I was a little disappointed
Sierra Thu, 2 January 2025
Very good
Disliked: The toilet was clogged when we got there, but they quickly fixed it.