Good

Nice hotel

Liked: Location and room
Disliked: Need hot tub in room

Terrible communication from booking.com

Disliked: They were overbooked and told us there were no rooms. This is after I had confirmed the reservation on Friday, October 16, 2024. At 12:30 am, we were told there were no rooms. We had a 2 1/2 drive home and reached our home at 3:00 am. We are not happy with booking.com. The hotel staff said they had no information about us and tried to get it from booking, but couldn’t reach you

Horrible.

Liked: Nothing.
Disliked: Incredibly dirty. Horrible smell throughout the building and in the rooms, likely a deodorizer but instead had a deplorable smell. Had splash stains on the walls, dirty everything, terrible shape. It felt condemned. Front desk wast there when checking in, was not there when checking out, We left minutes after looking around the room. Front desk person was not there at checkout, and honestly we didn't want to hang out there any longer than we had to, not even long enough to complain or check out. We just left. Didn't stay.

I'm going to corporate about...

Liked: Nothing. Absolutely nothing.
Disliked: Everything. It was DISGUSTING. I'm convinced that this room has never properly been cleaned. I want my money back.

It was okay nothing to...

Liked: The location
Disliked: The room wasn't that clean. Also we couldn't adjust the air and it was freezing cold at night.

Great

Liked: Location
Disliked: Children up and dow the hallway late at night banging on doors. My door specifically

Exceptional

Exceptional