Homewood Suites by Hilton Chicago West Loop Guest Reviews
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1.2 miles from Chicago centre |
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Rosceiun Thu, 28 November 2024
Bad
Daniel Mon, 25 November 2024
This hotel was a complete...
Liked: Nothing.
Disliked: Here’s a more direct, unpolished version of the review:Stayed at this hotel from November 23-25 but left early because the experience was awful. Check-in was at 4 PM, and we were immediately told there might be outages for entertainment in the room because “people would be working on things.” Why even assign a room you plan on working on? That’s just basic common sense, which apparently doesn’t exist among the staff here.They offered me a “city view” for an extra charge, but what I actually got was a room on the lowest floor with a lovely view of the hotel’s overhang. The room itself clearly hadn’t been cleaned in ages—my kids and I were sneezing constantly because of the dust. When I called the front desk to address this, I was basically told, “It is what it is.” What kind of response is that?Then I thought, “Oh, of course. This is a Brandon Johnson-run city—guess I should’ve expected ‘it is what it is.’”Don’t waste your time or money here. Terrible experience all around.Let me know if you’d like to adjust the tone further!
Michael Sat, 23 November 2024
Very good
Hurley12 Tue, 12 November 2024
Exceptional
Liked: Great location. Excellent accommodations. Great service
Disliked: All positive
Lukas Mon, 11 November 2024
Exceptional
Myriah Sun, 10 November 2024
Exceptional
Horton Mon, 21 October 2024
Exceptional
Heather Tue, 15 October 2024
Loved having a suite with...
Liked: Location and suites.
Disliked: Nothing
Martin Tue, 8 October 2024
Very pleasant
Liked: excellent location, great room (maybe a bit too big). The fridge and the microwave came into regular use. The laundry room is very convenient too.Polite and helpful staff.
Disliked: The room and bathroom seemed excessively big. Also, no need to run the dish washing machine for just one glass and one plate, a bit wasteful.
Charles Sat, 5 October 2024
Great location.
Liked: Excellent location.
Disliked: Nothing to criticize.