Homewood Suites By Hilton Carle Place - Garden City NY, Carle Place

Very good

Liked: Location!

Superb

Great Stay but some Issues

Liked: I got upgraded to a two bedroom suite which I really appreciated because I had my 9 month old with me. The rooms were spacious and everything was really clean. I really enjoyed the grounds and how clean everything was.
Disliked: The stay was great and you couldn't beat the price or location. However, some of the things in the room were broken down, like the dishwasher. Every time I opened it, I was scared it was going to fall out. Upon leaving, I got charged a one time pet fee when I didn't have a pet. When I called, I was told "well maintenance/cleaning heard a pet so therefore we are charging." Hopefully, this will be removed because I'm really upset about it. A couple of staff members were also not kind to my husband and I in the morning upon check out. Breakfast was OK at times, the bowl of fruit looked like they didn't change it for days.

Bad stay never recommending anyone...

Liked: It was nice location staff was super un helpful I was there for three days and no one cleaned our room even after saying and asking for 3 consistant days bad experience overall I want my money back.
Disliked: It was nice location staff was super un helpful I was there for three days and no one cleaned our room even after saying and asking for 3 consistant days bad experience overall I want my money back.

Great stay, but price is...

Liked: Breakfast was very good, except eggs could have been served separate from cheese, for those of us who are not crazy about cheese.
Disliked: Door to bathroom needed.

Very accommodating and intuitive, clean...

Liked: Organic bath products, spacious shower, very clean, staff very helpful and friendly, Kaylah especially kind and helpful.
Disliked: Pillows lumpy, mattress too firm.

Good location, comfortable bed, free...

Liked: Good location, free parking, EV charger on site.
Disliked: Pool hours changed to 8 AM start without apparent reason.

Exceptional

Liked: Good

Such a pleasure and much...

Liked: Delicious breakfast, lots of fresh fruit!Friendly, helpful staff. Thank you
Disliked: Nothing :)

Decent price for value for...

Liked: Spacious 2 bedroom appartment with large living room + kitchenette. Decent air conditioning.Conveniently located for trips along Long Island. Small gym available. Ample parking space.
Disliked: Whole place is not really modern and could do with some refurbishment. Windows cannot be opened, thus one can't get fresh air without using the airconditioning. The breakfast is below average in terms of variety of choices and quality. The breakfast area does not look appealing.