Exceptional

Liked: Clean facility, great friendly staff all night and day long!

Clean, comfortable, affordable, professional &...

Liked: Although we only stayed one night our experience was stellar! Very good price for an incredible room-so clean, so comfortable and every staff member we encountered was so kind and made sure we were enjoying our stay, especially Victor! I met him in the hallway while waiting for the elevator-he overheard me discussing my dilemma and offered to help resolve it, and it wasn’t even a dilemma due to the hotel, but a personal one and yet he was still willing to help however he could. I will most certainly stay here again and refer it to all traveling friends and family.
Disliked: There was not one thing I was dissatisfied with.

Bad

Exceptional

Exceptional

Liked: great breakfast, very modern, comfy room, friendly and helpful staff
Disliked: paid parking ($25/day)

Superb

Liked: How comfortable and convenient the hotel was right from the city and from Salem. The room was very spacious and clean, The breakfast was pretty good and The staff is extremely friendly as well.
Disliked: Everything except the fact that housekeeping whom was a man knocked on my door before check out AND then proceeded to open the door asking when I was leaving as I was walking to the door to see who it was since my husband had just left the room to grab a cart for our belongings thinking he needed my help opening the door, so I immediately shut the door in the guys face as I was not fully clothed!! Definitely NOT at all ok!! I did call down to the front desk to notify them and the gentleman that I spoke with was very shocked and very apologetic. Besides that our stay was great.

Disappointing

Beyond expectations

Liked: Quite appropriate. Everything was near and easy to grab. There was a great bread selection with a variety of salty stuff such as scrambled eggs and sweets such as mermelades, butter to .accompany, lastly the yogurt and the variety of fresh fruits was much appreciated.
Disliked: I can’t think at this moment what can be improved since when there was an item finished it was replaced promptly.

Exceptional