Homewood Suites By Hilton Atlanta Midtown, Atlanta

Exceptional

Disliked: Location. Parking

Exceptional

Liked: AJ waved the entire trip. He is one of there best employees along with the valet people. Everyone was really helpful. The breakfast was okay

Exceptional

Superb

Liked: The breakfast was great! That's one of the first things I look for when choosing a place to stay.
Disliked: Several: They only have enough towels for each room to have 1, full size towel. We asked several times for just 1 more towel, and they kept telling us that they didn't have any. The valet left our vehicle out all night and still charged us.

Hotel and location beautiful, parking...

Liked: The property was clean. It was quite and I like how I barley saw any other guest, it was like I had the building to myself until I walked outside to the valet.
Disliked: I didn’t like the valet. I like to and use to coming and going as I please. I don’t like to wait 20-30 minutes for someone to bring me my car, every event I was late to because I had to wait 20-30 minutes for my car to be brought, then i know I w suppose to give a tip, but o didn’t want to because it took so long for me to get my car, then I felt bad if I didn’t, but I really didn’t want to. On my last day i requested my car 15 minutes ahead of time, I received a text message back stating there was no capacity for text request due to limited capacity, I walk down 5 minutes later and it’s 4 guys just standing there talking and only took him 3 minutes to get my car. I loved the area and the hotel, but the parking is a problem. Also my refrigerator didn’t work.

Exceptional

Liked: The valet and all the staff were super helpful and genuinely seemed to enjoy their job. The room was large and we appreciated the attention to having some kitchen items available
Disliked: Our stay included breakfast and we saw a menu posted on the refrigerator but what was offered downstairs was not what the menu stated. Nothing upsetting but I was looking forward to that offering. I did enjoy the breakfast that was provided though.

Exceptional

Pleasant

Liked: The rooms and the hotel were fresh and modern and the location was great. The staff was friendly.
Disliked: The hotel was out of regular half and half or any creamer that wasn't sweetened, the entire stay. There never seemed to be anyone at the front desk and the staff doesn't have uniforms so it was hard to identify who to ask for a particular request.