Homewood Suites by Hilton Aliso Viejo-Laguna Beach Guest Reviews
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0.8 miles from Aliso Viejo centre |
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Ester Mon, 11 November 2024
Superb
Liked: We really chose it for it’s location as it is close to relatives and a church. But was nicely surprised to see it tucked in a nice location with trees and greenery.
Susan Thu, 7 November 2024
Exceptional
Liked: Quiet area. Very well maintained. Exceptionally clean. Good breakfasts. The staff was very accommodating . We are an older couple and staying here worked really well for us.
Nataly Thu, 31 October 2024
Exceptional
Kathleen Thu, 31 October 2024
Superb
Hershey Sun, 27 October 2024
The staff was helpful and...
Liked: Clean and beautiful
Disliked: Nothing- it was lovely
Peter Sat, 26 October 2024
Very good
Tyana Mon, 14 October 2024
Exceptional
Egonz054 Mon, 14 October 2024
Anniversary Trip
Liked: Good breakfast, great location, clean, and overall comfortable stay.
Disliked: N/A
Victoria Sun, 6 October 2024
Bad
Liked: I Booked online , via VIo" I have a Service dog and I should not have been charged any fees for him, and I was- - violating my ADA Rights - also i was charged for parking " fees - which were not disclosed at time of booking and at hotel - front desk " manager" unprofessionaly told me to scan and pay" - in total fees held as told at time of check in were - 240.00 for incidentals " and at time of check out she tried to charge me 275.00 - The front desk manager " a completely unprofessional, rushed" mess of a manager" an innapropriate tittle to give to an unorganized non communicative - unprofessional girl" who did not provide appropriate service while checking in or checking out- as her deamonor and attitude were terrible , she tried showing me the law" of service dog " RECOMMENDATION- TERMINATE HER QUICK" AND DONT BOOK AT THIS HOTEL - ONLINE OR IN PERSON
Disliked: UNPROFRESSONAL CHECK IN- NON COMMUNICATIVE MANAGER" WOMAN FEES CHARGED AT HOTEL - WHICH ARE NOT DISCLOSED AT HOTEL DURING CHECK IN, RUSHED MANAGER" TRYING TO QUICKLY CHECK IN GUESTS - SEE ABOVE
Nopparat Fri, 4 October 2024
Exceptional