We were having trouble finding a reasonably priced hotel to attend a concert with our daughters. The lady on the phone was so nice and helpful, she went that extra mile to help us. The room was clean and huge. The breakfast was awesome!

Liked: The lady that helped locating a hotel for us was extremely nice!
Disliked: The hot tub was broken.

We enjoyed the swimming and...

Liked: It was okay I wish the food would have been hotter .maybe we were were always later then the other guessts.
Disliked: We ate one evening at the kitchen breakfast bar but only one office chair was available .since it has a mini kitchen at least a chair so 2 people could have a seat.

Created great memories for my...

Liked: The large rooms were great for our family. They were side by side which was awesome!!! Towels at the pool was so nice.
Disliked: Our kitchen table was wobbly and the pull out couch mattress was awful lol. I still slept on it. Our room was changed between booking and showing up where we were short a bed which made me resort to the pull out bed

Services could (need) be much...

Liked: Breakfast was good. The room was nice. The pool was good
Disliked: The service was bad , I was there for 4 days and had to ask for my room to be cleaned. Had to ask for toilet paper and towels. The hallways were messy

Nice hotel it just needs...

Liked: The hotel wasn't as tidy as it has been in the past.
Disliked: Wasn't as clean as I'm used to it being

Exceptional

Good

Liked: Location
Disliked: It wasn’t as tidy as it was before

Exceptional

Disliked: The staff was very efficient. It was nice and clean.

Superb

Jonathan in food prep rescued...

Liked: The breakfast was fabulous and Johnathan in Food prep was exceptional, helpful and kind. Jonathan made our stay.
Disliked: 1) A guide book or sheet on Wifi password, local eateries or take out places would have been thoughtful. 2)BTW, light bulbs over the desk needed replaced or the fixture plain did not work.3) I may have tipped the housekeeper if I had had a name or initials of who cleaned our room, like: cleaned by: ABC.Due to this lack of all of these, we felt a little lost and unwelcome until the next morning.