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AustraliaHomeTowne Studios & Suites Bentonville Guest Reviews
Overall Average Score:
Fair (2.55 out of 5)
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| 2.6 miles from Bentonville centre |
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Bishop Mon, 11 November 2024
Stay away from this place
Liked: Nothing at all, the worst experience and don't want to remember it anymore. so rude and unhelpful team.
Disliked: No, Water for 8 hours, no hot water for 24 hours and had to take a bath with too cold water.No compensation for all this, rude team and unprofessional.
Mccraw Mon, 4 November 2024
Very good
Amulya Sun, 3 November 2024
Bad
Disliked: my refund was not still given
Richard Thu, 31 October 2024
Very good
Liked: All was good!
Jenese Thu, 24 October 2024
Good
Emma Mon, 21 October 2024
Awful, rude, not accomodating AT...
Liked: Nothing.
Disliked: Staffed cancelled my booking without informing me. I discovered this at check-in leaving me with no other options. I’d booked at least a week in advance and travelled from hours away! The area was busy that weekend and vacancies were very hard to come by. The staff didn’t seem to care they’d let the high and dry with no where to go. What’s the point in making a reservation??? Extremely disappointed and would NOT RECOMMEND!
Barbara Mon, 21 October 2024
Very poor
Liked: I had reserved a room with two Queen beds but we were given a room with one bed. It was cramped and the floor was dirty. We didn’t stay.
Christa Sun, 20 October 2024
Overbooked didn’t stsy
Liked: It was over booked didn’t stay
Disliked: Over booked didn’t stay
Della Sun, 20 October 2024
Pleasant
Diana Wed, 16 October 2024
Either you when you sent...
Liked: I’ve already sent you a message about this and I expect a response as soon as possible. When we got there with our confirmed two bedroom reservation in hand, we were given a one bedroom and told the reason nothing else available but they would not refund our money. I’m expecting you to make this good because if somebody doesn’t that, I’m going to have to Dispute it with my credit card company. We had to leave and go find another hotel late at night because we had not looked at the room earlier in the day, even though we had paid at 2 o’clock that afternoon when we got to town.
Disliked: Pretty much didn’t like anything about it, considering that they told us they didn’t have what we needed, and you had confirmed us with a two bed room !! I’m almost 80 years old, and to say that this was an inconvenience and stress would be a huge understatement!
