Worst stay I've had and...

Disliked: When we arrived we noticed the lock on the door was missing and the door wouldn't close right. So we informed the front desk. They said they would send someone to fix it the next day, nothing. We told the maid the next day since she noticed and she got on the walkie talkie to tell front staff and someone on it said "oh is it room zzz? Yea they've been bitching about the door". Which I get we weren't meant to hear but it's still wildly unprofessional. They eventually "fixed" the door, but then it wouldn't close when we closed it so we contacted them yet again and they finally did fix it but not before one of the maids left our room door wide open. And almost every single day I had to go get the keys redone because you cannot go in stores with them, or put it near your phone, a microwave, or a credit card. Idk where they expect you to put it. And the front desk woman seemed to get tired of us trying to get into our room and her needing to spend 10 seconds fixing the keys. The faucets also leaked any time they were put on. And the shower head also sprang water. Overall I wouldn't recommend this place. Oh and the wifi didn't work. We didn't bother telling the front desk cuz if they can't get a door fixed timely, why are they gonna fix the wifi.

Superb

Liked: Nice
Disliked: Nothing

Bad bad bad

Liked: There was no breakfast at all in that bad place.at all……
Disliked: I had my room cleaned and my sheets changed just once during my 23 nights, bad housekeeping, the housekeeper cleaned the room and didn’t take out the garbage.Bad management, the management staff is not nice, the first day I checked in I was so upset cause the receptionist had me waiting for almost half an hour to continue to assist me and give me my room key cause he was talking on the phone.One of my cooktop burner didn’t work, one of the management staff told me that maintenance will come and fix it, they didn’t do anything until I check out. And they are about to steel me cause $325 were taken out from my debit card for a deposit purpose, When I checked out yesterday, I told her, one of the receptionist when I will be able to have my $325 back, she told me that they don’t charge that much for deposit. I showed her my bank statement when the amount were taken out from my debit card, she told me that she will call me since yesterday to fix that, And I haven’t heard from her since.

Bad

Bad

Somewhat frustrating.

Liked: Distance to the nearby market.
Disliked: The hotel wifi was very poor despite requests to have the router refreshed and was very slow and difficult to use.

Passable

Good

Liked: Willingness to make it up to us when the room couldn?t meet expectations.
Disliked: Female front desk agent seem not to care about issues with room and no urgency.