HomeTowne Studios Phoenix - Dunlap Ave, Phoenix

It was very dissappointing. Felt...

Liked: no bugs was good!
Disliked: No breakfast. No security. Lots of smoking outdoors. One out of 5 washing machines working. Appliances in kitchenette not working. No soaps .

Uncomfortable

Liked: Nothing.
Disliked: Basically the entire room & bath room needs to be remodeled.

Bad

Liked: Close to the freeway
Disliked: The room needs a complete overhaul, no hot water in the bathroom so I couldn't use the shower, the toilet barely flushed, roaches, and the bed was uncomfortable.

Avoid at all costs

Liked: Location
Disliked: Everything, the most god awful hotel I have ever stayed in,dirty, poorly maintained, no hot water for shower not even a drinks vending machine - in the USA the actual home of vending !

Good

Extremely unhappy with the rooms...

Liked: Nothing
Disliked: Rooms were not very clean. Live roaches running around. Mattress had stains all over it and had bed bug covers over them. We walked in and walked out. We did not stay there. Very unhappy with this room.

Worst experience of my life...

Liked: Nothing.
Disliked: The water was turned off. We were told it would be on shortly. Three hours later it was not on. The rooms had a strong odor like a bug spray had just been released or set off in them. It was not comfortable and the smell burned my nose. I went to the office and asked when the water would be turned on, she couldn’t tell me. I told her I would need a significant discount if I were to stay she said she couldn’t do that. So I requested a refund. We checked out. She took our cards. I asked for a receipt. She said she would have to email it to us. I gave my email and I still have not received confirmation of refund or any feedback from the broken down motel. DO NOT STAY HERE!

Bad

Liked: Absolutely Nothing. The most horrible experience I have ever been Thur.
Disliked: The front desk workers were beyond rude and unprofessional. I wouldn't recommend this hotel to a bum on the street. I was Refused my room because they were booked up and

Not comfortable. Felt dirty and...

Liked: Hot water was fixed after the first day. There was none when I arrived.
Disliked: The room was filthy. Mold in the refrigerator; counters were sticky, floors were dirty, mirror was not cleaned (still had finger hearts made when steam covers the mirror). Small pouch with a white substance left on top of the microwave. Door handles and light switches were dirty. I asked to switch rooms but was told the facility was overbooked. I had no hot water the first day. Tried calling front desk but there was no answer. I went to the store to buy cleaning supplies to clean the room myself.