HomeTowne Studios Phoenix - Black Canyon Highway Guest Reviews
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11.8 miles from Phoenix centre |
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Adnan Sun, 5 January 2025
It was my most bad...
Disliked: It was my most bad experience about a hotel, dirty, spring mattress, broken cabinets, drugs location (maybe, just feeling), no duvet or blanket, every where insect in the room, I didn’t use bath and kitchen because all of there dirty,i was made reservation for 7 days but on 2th Day I cancelled immediately.
Laila Sat, 4 January 2025
Horrible I have a video
Liked: Horrible experience. I was not happy and wanted a refund. I never received it after the Mgr promised me it back
Disliked: Horrible conditions horrible experience
Catlette Fri, 3 January 2025
Very good
Osvaldo Sun, 22 December 2024
Good
Christopher Sat, 21 December 2024
They tried to make me...
Liked: The price
Disliked: I didn't stay there because they asked for a $100 deposit that I didn't know about so I canceled it and didn't get a chance to stay there
Stacy Sun, 15 December 2024
Bad
Ronesha Fri, 13 December 2024
Exceptional
Liked: Porsha is the best she is helpful and provides the best service all of the staff is awesome great service
Craig Tue, 10 December 2024
Bad
Liked: I can't think of a single thing .
Disliked: from the very second I walked in the office bad experience . When receptionist did not honor booking.com she was quick to cancel my reservation knowing how hard it is to be refunded. Then when I re booked the room now in for double the amount when I opened door to room it was nothing like advertised. Horrible ! Cigarette burns in the blankets drawers missing in the dresser, Bed on fold out metal frame. I was offended they would give me this room. Homeless people would hesitate to sleep here.
Kee Mon, 2 December 2024
Passable
Liked: None
Disliked: No towels, had to askThe TV didn't workCigarette burns on the shower tubThe front door handle loose & the key card sometimes didn't work
Jessica Mon, 25 November 2024
Not a great experience
Liked: Nothing
Disliked: Very smelly like cigarette, no bed cover only bed sheets. Only 1 staff members to check in people and we waited 20 minutes before someone was available to check us in.