HomeTowne Studios Phoenix - Black Canyon Highway Guest Reviews
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11.8 miles from Phoenix centre |
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Keith Wed, 5 March 2025
Booking.com should not be representing...
Liked: Nothing.
Disliked: Dirty room.Cockroach in my sink in the morning.Untidy external environment - pile of rubbish near my door.Weak shower.No toilet paper.
Elizabeth Tue, 4 March 2025
Bad
Liked: Nothing at all
Disliked: When I arrived at the reception to check in, the two workers were on break and there were people waiting in front of me too and after their break ended they began to serve us with a very bad attitude. After they gave me the key, I went to the room. Outside the room was very dirty, clothes were thrown around, it smelled like urine, it looked like an abandoned place. Now I will show some photos of that place. It was a very bad experience. I didn't stay there even an hour. I asked to cancel and they didn't want to help me or give me my money back. I paid 364.00 and they didn't give me anything back.
Rita Sat, 1 March 2025
It was ok
Liked: There was no breakfast
Disliked: The room wasn’t very clean it smelled like smoke really bad
Cravin Wed, 19 February 2025
Bad
Tesfa Tue, 18 February 2025
Bad
Salva Mon, 17 February 2025
I didn’t state I walked...
Liked: I didn’t end up staying. It was really gross and smelly. I want my full refund
Disliked: It was pretty dirty, super stinky. My bed was not even made. I want full refund.
A. Fri, 14 February 2025
Exceptional
Diana Sun, 2 February 2025
Poor
Liked: Staff
Disliked: Dirty, very outdated room and surroundings.
Eustacia Thu, 23 January 2025
Bad
Liked: Staff was helpful
Disliked: The lights did not work in the room and in the room second room as well.
Glenda Mon, 20 January 2025
Very poor
Liked: The staff was kind,the hotel was old and dirty.
Disliked: The room was in had no towels and smelled like a cigarette bar,stains on the walls and ceilings from nicotine.