HomeTowne Studios Chicago - Waukegan Guest Reviews
Write a review
5.3 miles from Waukegan centre |
Write a review
Dockery Tue, 12 November 2024
Pleasant
Liked: Clean room but need deep cleaning and pressure washing on hotel
Disliked: Dirty and office closes @7pm no one is there overnight which is horrible anything could happen
Brianna Mon, 14 October 2024
Terrible, waste of money, inconvenient
Liked: Nothing
Disliked: The staff was absolutely rude, no staff after 7 and had way too many problems with room keys so had to wait forever to get new ones since it was after 7. Called the after hours phone number and the lady swore at us, asked us if we were going to pay here to come make us new keys, lied numerous times. Told us we could come back in the morning for new keys when they opened up mind you we were on vacation from Minnesota so not even from the area, we paid for our room and she was going to make us wait until the next day to get new keys. Would never stay here again EVER
Lauren Mon, 15 July 2024
One of the worst hotels
Liked: Absolutely nothing!
Disliked: Rooms had mold! The kitchen area looked like a meth blew up in it . Beds were uncomfortable. Had to wait an hour for someone to check us out because no one stays on the property so we had to wait for an employee to come to the office to check us out. It was a horrible stay and I don't recommend it to my worst enemy
Kolika Thu, 4 July 2024
Bad
Disliked: I booked and paid for a room months in advance and at check in I was notified a room was not available no accommodation was provided by them. I only received a refund after I complained
Jurkowski Sun, 16 June 2024
Very good
Anthony Sat, 11 May 2024
Passable
Anthony Sat, 4 May 2024
Good
Catiz Wed, 20 March 2024
Pleasant
Verified Hotel Guest Wed, 22 November 2023
Liked: Refrigerator and stove
Disliked: Dog poo all around the property on the steps in breeze way everywhere no cleaning of the property at all, the children damage your vehicles, the front desk clerk the big and tall one is extremely nasty and rude. The property is very very nasty.
Pechel Tue, 17 October 2023
Home away from home. Our stay was ok BUT 3rd Party Online Booking needs the hotel site updated!
Liked: The staff was nice & and accommodating, but I just wish the 3rd Party booking would update their site. It was a nice home away from home with a full-size refrigerator, microwave & burners.
Disliked: Online Booking Needs to be Updated!We booked 2 Double Bed Studios but when we arrived the rooms were only Single bed Studios. Thankfully, HomeTowne was accommodating us with 4 rooms for the price of two. We took the 2 rooms for 1 price because we didn't need the 4th room, and I refused to pay full price on the 3rd room for only ONE bed studio. Room size was small, good for 2-3 people only! Not recommended for bigger size families. I'm just glad my family and I managed it all.