Home2 Suites by Hilton Woodland Hills Los Angeles, Woodland Hills

Pleasant

Superb

No value

Liked: A room for over $200/night and then you have to spend $31 (plus tip) to park your car (whether you park it or the valet)! No overnight street parking available for a half mile.UPDATE: The staff told us the parking fee was $31. I just got the invoice they secretly billed to my credit card - $47.81! What poor communication to not even mention over$16 in taxes. Why not come clean and just say the cost is $47.81 with tax, rather than me discovering this afterward. Well, I will never stay there again.
Disliked: Having to pay for parking at a not so friendly rate. This isn't New York City or downtown Los Angeles.Update: deceptive pricing practice, not disclosing the entire cost of parking.

I don't recommend staying here...

Liked: Nothing
Disliked: The property was overrun with pets, making it difficult to enjoy the stay if you have pet allergies. Parking was a hassle, and the beds offered little comfort, with extremely worn pillows. Additionally, the bathroom door had a sliding door in which didn't have a lock, which is unacceptable if you have other guest in the room staying in your suite.

Exceptional

It’s so-so

Liked: Location is good
Disliked: The staff are rude especially the front desk Nina

Bathroom was slippery and I...

Liked: Property is very clean and very nice staff. Thank you.
Disliked: Bathroom was slippery and I slipped and fall.

Exceptional

Good

Disliked: I was very disapointed with the attitude to scam more money from the clients, the room has 2 water bottles that looks to free, however the hotel charge $8 per bottle, they claim there is a sticker with the price on the bottle, that is true but the sticker is small and the color of the bottle so it is hard to notice, that is pure mal intention. Pur red sticker and tell the client on check it is not free like in all the other 100s of hotels I have been

Please see above

Liked: The experience was so devastating that made us to dislike most everything.
Disliked: The room did not seem to have been inspected appropriately since when at about 2:00 am began making a loud metallic noise that made us to have to turn on and off the AC throughout the night. Needless is to say we did not sleep comfortably throughout the night. The following morning we were offered to change rooms! Front Desk person was very rude offering us a reimbursement of $10 from the parking fee!!! (highly insulting and humiliating).Breakfast was very poor quality and cold. Poor quality paper plates and plastic utensils. No fruits. Personnel seemed more more interested in closing the dining area that in attending clients.