Home2 Suites By Hilton St Louis Downtown Guest Reviews
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1.0 miles from Saint Louis centre |
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Donna Fri, 7 March 2025
Good
Liked: Had to call plumber twice because the toilet didn’t work right. But he was prompt.
Disliked: Toilet, not working when we first checked in
Arlesa Thu, 6 March 2025
I enjoyed it
Liked: I enjoyed the stay I also enjoyed the breakfast and the staff were very friendly and helpful I would use your hotel again and refer to family and friends
Jade Mon, 3 March 2025
Worker walked in while I...
Liked: Room was comfortable.
Disliked: When I exited the shower (water rarely got hot) I had received a missed call from the front desk. I returned the call and the employee stated that she had entered my unit “to change” while I was in the shower because it said the unit was vacant in their system and that I was showing up “as a no call no show”. I clearly checked in because my key cards worked and told her to check the cameras the at the exact time I arrived. That made me feel very uncomfortable due to the fact that what if I was getting dressed in unit when they entered. Parking options were very limited. You can valet for $55 an evening or park on the street and pay the meter (max 2 hours). I parked on the street and paid the meter through the app every 2 hours for 4 days. I had missed 1 payment by a few minutes due to taking a nap which resulted in receiving a parking ticket. Amenities were nice, large kitchen and bed was very comfortable. I unfortunately had found a few dark curly hairs in the sheets prior to sleeping my first night (I have straight red hair) but I was so tired and at the moment did not bother to bring it up or take pictures.
Hana Mon, 3 March 2025
Good
Liked: Hotel rooms and breakfast!! I really appreciates normal stainless cutlery and mugs and any paper cups and plates
Disliked: Missing parking- huge problem to park overnight on enclosed parking lots.
Patrick Sat, 1 March 2025
Exceptional
Kimberly Thu, 27 February 2025
Hotel was nice but communication...
Liked: Everything was super clean, breakfast was amazing, and everything was within walking distance. The staff was friendly and understanding.
Disliked: Parking is $45, it is not included and we only found that out upon asking. Our reservation was originally lost so the hotel had to make us a reservation. Then they ended up finding it and tried to say it was for the wrong dates and was going to charge us extra, it was not. No one argued or anything, but I had to point out where it exactly said the dates on the original reservation..I think communication with booking was more of the issue than the hotel from how I was understanding it.
Jessica Thu, 27 February 2025
Exceptional
Melvyn Sun, 16 February 2025
Staff were brilliant
Liked: Location was fine. Breakfast was fine
Disliked: Sometimes water was not very hot in both shower and sink
Kennedy Sat, 8 February 2025
Very good
Viccassey Tue, 4 February 2025
Very good