TERRIBLE!!! Will never stay there...

Disliked: Terrible experience. Gave us a room that was not cleaned and should have not been released to us. One entrance door was broken, only had one elevator that worked, terrible A/C, sofa was dirty with stains, evening staff were rude and unpleasant!! Breakfast was horrible! Pool was filthy!!

Exceptional

Passable

Very good

Liked: Location
Disliked: The damn pillows!!! If you can call them pillows. You head just goes straight to the mattress. Also hated the eco toilets. I like a handle toilet. Not a dang push button where you have to fight to push the button down.

Exceptional

Great service, uncomfortable sleeping arrangements.

Liked: The kitchenette was very handy, with a large fridge. The long table/desk area was very useful for our activities and storage.
Disliked: The king size bed and sofa pull out bed were inconvenient sleeping arrangements for 4 adults. A double queen size bed would have been more comfortable but it was not an option for 4 guests.

Unpleasant

Liked: Location
Disliked: Asked for a late check out and the woman at the front desk advised they were not doing that even though I had a 3 day stay and I am a hilton rewards member.

It was ok not great...

Liked: Location
Disliked: Trouble checking in Also had to call 3 times for towels had to eventually go down and get my own towels.

Terrible customer service

Liked: Location
Disliked: The room was dusty. My husband got sick the first night we sleep in the room